OCM Analyst II

Job#: 2076662

Job Description:

Title: OCM Analyst II

Location: Austin, TX (4-5 days a week onsite)

Job Description:

The primary role and responsibility of the OCM Specialist is to schedule, plan and execute project-level change adoption strategies, including the measurement of change readiness and long-term sustainability, closely with project managers, business relationship managers, and other technology partners (DBAs, SAs, etc.) to successfully drive the adoption of new technology. Develops and implements change management deliverables. Experience in being a team player in organizational change management processes and strong written and verbal communication skills.

Experience, Skills, and Qualifications:

• Working knowledge of OCM methodologies such as PROSCI which includes development of such deliverables as Stakeholder Analysis, Change Impact Analysis and Communications Assessments.
• In addition to analysis, assessments and change strategies and plans, the resource will have experience developing working products that support the change management plans. Execution of plans and work products is expected with stakeholder engagement and end-user adoption critical to success and measured through metrics and reporting (created by the OCM Analyst).
• Provides project teams with coaching and guidance based on industry best practices to improve cross-functional coordination and communication during project execution.
• Experience working with and reach all levels of employees.
• Experience on large efforts with Agency-wide impact.
• Develops content for dissemination to non-technical users. Ability to write and communicate technical changes to users in non-technical terms. Exceptional verbal and written communications skills.
• Supports the development and maintenance of relationships within ITD and across the agency. Develops and executes communications plans to communicate project work, priorities, and impacts across the agency in an effort to provide transparency into ITD projects.
• Provides project teams and users with documentation based on industry best practices to improve understanding of technical changes.
• Contributes to an inclusive environment that values differences by building and maintaining collaborative relationships with team members, peers, and ITD leaders. Actively embodies ITD values and behaviors including accountability, ethics, and best-in-class customer service. Contributes to a culture of trust and transparency by sharing information broadly, openly, and deliberately.
• Supports the vision for Engagement, Culture, and Communications. Works closely with team member and management to implement and support effective solutions for change management. Maintains currency with technology, standards, and best practices. Supports process improvement efforts within the team and across ITD.

Level 2:

• 4-7 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitudes is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

Preferred skills and Qualifications:

• Bachelors degree in Information Technology, Business Administration, Communications, Organizational Change Management or related field.
• PROSCI Certification

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.