Service Desk Technician

Overview

On Site
USD 26.50 - 26.50 per hour
Full Time

Skills

Technical Support
Computer Hardware
Service Desk
Windows PowerShell
Mobile Device Management
Master Data Management
Videoconferencing
Active Directory
Microsoft Windows
Microsoft Office
Positive Attitude
Taxes
Life Insurance
Business Transformation
Law

Job Details

Description
Our client is looking to bring on an experienced Service Desk agent for a 12 month contract. This Analyst will come in working as an End User Support Tech working at a Service Desk, handling customer issues in person, via phone, via email, etc. They need to have had previous experience within complex troubleshooting of hardware and software issues related to Mac, Windows, MS Office, etc. This is a Hybrid schedule. 1 remote day a week. Must have 3+ years experience working in a true Service Desk role.
Skills
Active Directory, Intune, Windows, Microsoft Office, PowerShell, MDM, video teleconferencing
Top Skills Details
Active Directory, Intune, Windows, Microsoft Office, Mac
Additional Skills & Qualifications
Need someone who has a positive attitude, growth mindset, etc.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $26.50 - $26.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Redmond,WA.
Application Deadline
This position is anticipated to close on May 27, 2025.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TEKsystems c/o Allegis Group