Overview
On Site
USD 28.50 - 33.00 per hour
Contract - W2
Contract - Independent
Skills
Technical Support
Mobile Devices
Backup Administration
Data Security
Remote Access
Collaboration
Reliability Engineering
Remote Support
Active Directory
Dell
Cisco
Citrix
Computer Hardware
Android
Configuration Management
Backup
Management
Network
Printers
Conflict Resolution
Problem Solving
Communication
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Desktop Support Analyst to join our team in Mason, Michigan. In this role, you will provide technical assistance and support for hardware, software, and peripheral devices, ensuring smooth operations for end users. This is a long-term contract position that requires a commitment to delivering high-quality service and resolving technical issues efficiently.
Responsibilities:
Provide on-site technical support for hardware, software, and peripheral devices, including printers and mobile devices.
Troubleshoot and resolve issues related to O365 applications and Active Directory.
Configure and maintain network and multifunction printers, ensuring optimal performance.
Assist end users with technical challenges involving Apple and Android devices.
Perform regular backups and ensure data security using backup technologies.
Install, configure, and maintain Dell and Cisco devices to meet organizational needs.
Utilize configuration management tools to streamline systems and processes.
Deliver support for Citrix technologies, ensuring seamless remote access for users.
Collaborate with the IT team to improve system reliability and user satisfaction.
Travel between Mason and Lakeview locations to provide consistent support across sites.
Requirements
Proven experience in desktop support, with expertise in O365 and Active Directory.
Familiarity with Dell, Cisco, and Citrix technologies.
Strong knowledge of computer hardware, including configuration and troubleshooting.
Proficiency in supporting Apple and Android devices.
Experience with configuration management and backup technologies.
Ability to manage network and multifunction printers effectively.
Excellent problem-solving and communication skills.
Willingness to travel between Mason and Lakeview locations as needed.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Desktop Support Analyst to join our team in Mason, Michigan. In this role, you will provide technical assistance and support for hardware, software, and peripheral devices, ensuring smooth operations for end users. This is a long-term contract position that requires a commitment to delivering high-quality service and resolving technical issues efficiently.
Responsibilities:
Provide on-site technical support for hardware, software, and peripheral devices, including printers and mobile devices.
Troubleshoot and resolve issues related to O365 applications and Active Directory.
Configure and maintain network and multifunction printers, ensuring optimal performance.
Assist end users with technical challenges involving Apple and Android devices.
Perform regular backups and ensure data security using backup technologies.
Install, configure, and maintain Dell and Cisco devices to meet organizational needs.
Utilize configuration management tools to streamline systems and processes.
Deliver support for Citrix technologies, ensuring seamless remote access for users.
Collaborate with the IT team to improve system reliability and user satisfaction.
Travel between Mason and Lakeview locations to provide consistent support across sites.
Requirements
Proven experience in desktop support, with expertise in O365 and Active Directory.
Familiarity with Dell, Cisco, and Citrix technologies.
Strong knowledge of computer hardware, including configuration and troubleshooting.
Proficiency in supporting Apple and Android devices.
Experience with configuration management and backup technologies.
Ability to manage network and multifunction printers effectively.
Excellent problem-solving and communication skills.
Willingness to travel between Mason and Lakeview locations as needed.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.