Overview
On Site
Depends on Experience
Full Time
Skills
Acceptance Testing
Communication
Customer Relationship Management (CRM)
Development Testing
Dynamics
Field Service
Functional Design
Functional Testing
High-level Design
Marketing
Microsoft Azure
Microsoft Dynamics CRM
Microsoft Outlook
Migration
Mobile Devices
Multilingual
PSA
Quality Assurance
Regression Testing
Sales
Training
User Stories
Job Details
Role: D365 CRM Functional Consultant
Location: Houston, TX (onsite)
Duration: Full Time
- Require a strong CRM Consultant with 12+ years of CRM experience & should have worked as a functional consultant for at least 4 D365 CRM implementations.
- Must have driven Business discussions/workshops and should have worked on CRM functional design covering functionalities for sales, service, marketing, field service and PSA
- Expertise in creating business requirements, user stories, functional design and high-level design documents.
- Must have sound understanding on power platform capabilities and possibilities
- Must have overall understanding on - Dynamics 365 platform, online and on-premise versions, upgrades and migrations, integration with other office products, multilingual and multi-currency functionality, mobile and handheld clients, outlook and outlook app capabilities and offline capabilities
- Must have experience of co-ordination among different teams like business SMEs, Development, QA, etc.
- Should have given Training to Business Users on functionality being rolled out
- Should have deep understanding of multiple industry domains.
- Must have strong communication skills and be comfortable in leasing with stakeholders independently
- Ability to establish priorities, work independently and lead development of Dynamics CRM solution
- Any QA exposure within Dynamics 365 and Azure, including, functional testing, UAT and regression testing
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