Overview
On Site
Full Time
Skills
Optimization
IT Management
Customization
Use Cases
Scheduling
Management
Enterprise Resource Planning
Version Control
Scalability
Field Operations
Mentorship
Computer Science
Field Service
Visualforce
Git
Continuous Integration
Continuous Delivery
Agile
Salesforce.com
FSL
Cloud Computing
Geographic Information System
SCADA
Oracle Management Server
Regulatory Compliance
Lifecycle Management
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Analytical Skill
Conflict Resolution
Problem Solving
FOCUS
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IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Oracle Application Express
Apex
Job Details
Job#: 2088048
Job Description:
Job Title: Lead Salesforce FSL Developer - Utilities
Job Summary:
We are seeking a highly experienced Lead Salesforce Field Service Lightning (FSL) Developer to drive the development and optimization of our field service technology platform within the utilities sector. This role will lead the technical implementation of FSL solutions that support field technicians, asset maintenance, outage response, and customer service operations. The ideal candidate will have deep Salesforce development expertise and a strong understanding of utility field service workflows.
Key Responsibilities:
Technical Leadership
Architect and lead the development of scalable FSL solutions tailored to utility field operations, including meter installations, inspections, repairs, and emergency response.
Collaborate with business analysts, solution architects, and operations teams to translate utility-specific requirements into technical designs.
Serve as the technical lead for FSL development projects, ensuring alignment with industry best practices and regulatory standards.
Development & Customization
Configure and customize FSL components such as Work Orders, Service Appointments, Scheduling Policies, and Mobile Flows to support utility use cases.
Develop custom logic for crew scheduling, asset tracking, outage management, and mobile workflows using Apex, Lightning Web Components, and Salesforce APIs.
Integrate Salesforce with enterprise systems such as GIS, OMS (Outage Management Systems), and ERP platforms.
Code Quality & Best Practices
Establish and maintain development standards, version control, and CI/CD pipelines.
Conduct code reviews and ensure performance, security, and scalability of FSL applications.
Optimize mobile experiences for field technicians working in remote or offline environments.
Collaboration & Support
Partner with field operations, IT, and customer service teams to ensure FSL solutions meet operational needs.
Provide mentorship to junior developers and support teams.
Troubleshoot and resolve technical issues related to FSL deployments and integrations.
Qualifications:
Bachelor's degree in Computer Science, Engineering, or related field.
5+ years of Salesforce development experience, with 2+ years focused on Field Service Lightning in a utilities context.
Strong proficiency in Apex, Lightning Web Components, Visualforce, and Salesforce APIs.
Experience with Salesforce DX, Git, CI/CD tools, and Agile development.
Salesforce certifications preferred: FSL Consultant, Platform Developer I/II, Service Cloud Consultant.
Preferred Skills:
Experience with utility-specific systems such as GIS, SCADA, OMS, or AMI.
Familiarity with regulatory compliance and safety standards in the utilities industry.
Knowledge of asset lifecycle management, crew dispatching, and outage restoration workflows.
Strong analytical and problem-solving skills with a focus on operational efficiency.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Job Title: Lead Salesforce FSL Developer - Utilities
Job Summary:
We are seeking a highly experienced Lead Salesforce Field Service Lightning (FSL) Developer to drive the development and optimization of our field service technology platform within the utilities sector. This role will lead the technical implementation of FSL solutions that support field technicians, asset maintenance, outage response, and customer service operations. The ideal candidate will have deep Salesforce development expertise and a strong understanding of utility field service workflows.
Key Responsibilities:
Technical Leadership
Architect and lead the development of scalable FSL solutions tailored to utility field operations, including meter installations, inspections, repairs, and emergency response.
Collaborate with business analysts, solution architects, and operations teams to translate utility-specific requirements into technical designs.
Serve as the technical lead for FSL development projects, ensuring alignment with industry best practices and regulatory standards.
Development & Customization
Configure and customize FSL components such as Work Orders, Service Appointments, Scheduling Policies, and Mobile Flows to support utility use cases.
Develop custom logic for crew scheduling, asset tracking, outage management, and mobile workflows using Apex, Lightning Web Components, and Salesforce APIs.
Integrate Salesforce with enterprise systems such as GIS, OMS (Outage Management Systems), and ERP platforms.
Code Quality & Best Practices
Establish and maintain development standards, version control, and CI/CD pipelines.
Conduct code reviews and ensure performance, security, and scalability of FSL applications.
Optimize mobile experiences for field technicians working in remote or offline environments.
Collaboration & Support
Partner with field operations, IT, and customer service teams to ensure FSL solutions meet operational needs.
Provide mentorship to junior developers and support teams.
Troubleshoot and resolve technical issues related to FSL deployments and integrations.
Qualifications:
Bachelor's degree in Computer Science, Engineering, or related field.
5+ years of Salesforce development experience, with 2+ years focused on Field Service Lightning in a utilities context.
Strong proficiency in Apex, Lightning Web Components, Visualforce, and Salesforce APIs.
Experience with Salesforce DX, Git, CI/CD tools, and Agile development.
Salesforce certifications preferred: FSL Consultant, Platform Developer I/II, Service Cloud Consultant.
Preferred Skills:
Experience with utility-specific systems such as GIS, SCADA, OMS, or AMI.
Familiarity with regulatory compliance and safety standards in the utilities industry.
Knowledge of asset lifecycle management, crew dispatching, and outage restoration workflows.
Strong analytical and problem-solving skills with a focus on operational efficiency.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.