Technical Specialist / Project Facilitator_Remote

Overview

Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent

Skills

Communication
Data Modeling
Documentation
Epic
Facilitation
Healthcare Information Technology
HIPAA
IT Security
Knowledge Base
Management
Leadership
Process Improvement
Test Plans
Workflow
Workflow Analysis
Technical Analysis
System Integration
Status Reports
Stakeholder Engagement
Project Management
Software Design
Project Documentation
Project Coordination
Regulatory Compliance
Quality Assurance

Job Details

Duration: Long-term contract

Location: Remote (occasional onsite in Raleigh, NC)
Note : occasionally onsite in Raleigh, NC.

Role Overview

The North Carolina DHHS is seeking a Technical Specialist / Project Facilitator to act as a bridge between technical teams, business stakeholders, and project management leadership. This role will involve technical analysis, project coordination, stakeholder engagement, and quality assurance to support IT and clinical/business initiatives.

The ideal candidate will bring experience in Health IT, Epic implementations, and project facilitation, with the ability to communicate effectively across both technical and non-technical teams.

Key Responsibilities

Technical Analysis & Support

  • Analyze technical requirements, workflows, and integration points across clinical and business applications.

  • Assist with solution design, testing, and validation of application functionality.

  • Translate technical concepts into business-friendly documentation and presentations.

  • Support troubleshooting efforts and escalate issues as needed.

Project Facilitation & Coordination

  • Coordinate tasks, deliverables, and timelines with IT, clinical, and business teams.

  • Maintain project documentation (charters, risk logs, meeting minutes, status reports).

  • Track dependencies and escalate risks or delays to leadership.

  • Facilitate communication across stakeholders, vendors, and internal teams.

Stakeholder Engagement

  • Gather and validate requirements from clinical, administrative, and IT stakeholders.

  • Lead project meetings, workgroups, and regular status updates.

  • Ensure project alignment with DSOHF priorities and regulatory requirements.

Quality Assurance & Compliance

  • Assist in test plan development and execution for new systems and enhancements.

  • Ensure compliance with HIPAA, state IT security policies, and organizational processes.

  • Support post-go-live validation and monitoring of technical solutions.

Continuous Improvement

  • Recommend process improvements for IT project delivery efficiency.

  • Contribute to organizational knowledge base and documentation standards.

Required & Desired Skills

  • Epic implementation or operations support Highly desired, 2 years

  • Health IT experience Highly desired, 2 years

  • Application development & system integration knowledge Nice to have, 2 years

  • Project management (timelines, financials, resources) Highly desired, 2 years

  • Experience in development lifecycle (specifications, workflow analysis, diagrams, data modeling, documentation, QA) Highly desired, 2 years

  • Strong communication skills to convey technical information and promote understanding Highly desired

This role is ideal for a well-rounded technical analyst/project facilitator with healthcare IT expertise and the ability to manage projects, support system implementations, and ensure compliance in a highly regulated environment.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.