Overview
On Site
Contract - W2
Skills
IT Consulting
User Experience
Licensing Management
Licensing
PMP
Computer-aided Facility Management
PMBOK
PRINCE2
Training
Leadership
Microsoft Office
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Microsoft Visio
Systems Engineering
Agile
Scrum
Waterfall
English
Writing
Budget
Problem Solving
Adaptability
Customer Satisfaction
Project Scoping
Negotiations
Presentations
Decision-making
Communication
Project Management
eXist
Reporting
Management
Acceptance Testing
Documentation
Testing
Scripting
Sprint
Product Support
Facilitation
Software Deployment
Scheduling
Technical Drafting
KPI
Collaboration
Law
Job Details
- JOB-7342
- Senior Project Manager
- Carson City, NV
- Contract
- Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently seeking a Senior Project Manager to join our team.
JOB SUMMARY
This role will support multiple project initiatives aimed at streamlining, modernizing, and improving the customer and internal user experience for an online business licensing management services. This position will lead and support stakeholders across various division business units to gather requirements, solicit vendors, and manage projects through delivery, ensuring alignment with customer goals and adherence to timelines, scope, and budget. Responsibilities include managing the implementation of a texting solution to be integrated with the new business licensing system for renewal reminders and related communications.
QUALIFICATIONS- Project Management Certification such as PMP, CAFM, PMI-ACP, or Prince 2; or has completed formal project management training combined with a minimum of 18 months of leadership experience in a relevant functional or technical area.
- Proficient at an intermediate level in Microsoft Office 365, including Outlook, Word, Excel, PowerPoint, and MS Teams; experience with Smartsheet and Visio is beneficial but not essential.
- Demonstrated hands-on experience using project management tools to create project plans and resource-loaded schedules with defined milestones.
- Skilled in presenting project status and updates through reports and presentations to mid- and senior-level management.
- Direct, verifiable experience with the Software/Systems Development Life Cycle, using Agile-Scrum and Waterfall methodologies as appropriate to the project.
- Communicates effectively in English, both orally and in writing, with project teams and stakeholders.
- Proven ability to plan, organize, and execute projects within scope, on schedule, and within budget.
- Strong written and verbal communication skills.
- Displays a proactive, can-do attitude.
- Capable of solving problems independently with minimal oversight; escalates issues when appropriate.
- Adaptable to shifting priorities and responds promptly to unforeseen issues or opportunities.
RESPONSIBILITIES- Manage stakeholder expectations during the execution of projects, including risks, dependencies, deliverables with an outcome-focused mindset demonstrating a high degree of integrity.
- Guide stakeholders when addressing change or stressful situations.
- Enable an environment where collaboration is effective and focused on delivering impactful business results.
- Responsible for client satisfaction and delivery metrics.
- Create and maintain detailed project plans; monitor, track and report on project progress; manage project scope, issues, risks and change orders, if any are required.
- Provide input and guidance on individual and team weekly goals, monitor progress through a positive, collaborative and encouraging work environment.
- Strong negotiation, presentation, conflict management, decision making and communication skills with timely and accurate reporting against project timelines and other metrics.
- Clearly, frequently and effectively communicate priorities and status to internal stakeholders.
- Proactively seek opportunities to improve the team's value by providing constructive suggestions.
- Guide other team members on project management best/better practices and continue to expand mastery of your own; initiate solutions where precedents and procedures may not exist.
- Work closely with both technical team members and client stakeholders or varying levels to serve as a "trusted advisor" and key point of contact for all stakeholders to ensure success.
- Obtain regular feedback from team members individually and collectively to optimize team morale and promote new approaches to overcoming challenges.
- Report regular status to project stakeholders.
- Interface between the software vendor and internal involved in the program.
- Interface with the product owner team to manage and prioritize their product backlogs of bugs and enhancements.
- Manage and track software releases from the point at which the software vendor commits to the items that will be delivered in the release, through development, UAT, deployment and concluding with post-deploy documentation.
- Review product release testing plans, scripts and schedules - partnering with the team/BPAs to ensure these items are ready, thorough and actionable.
- Incorporating learnings as releases identify opportunities for improvement identified through Lessons Learned sessions held at the completion of each sprint.
- Develop a serviceable understanding of the software product, the business functions that it supports, and the stakeholder community (both internal to the agency as well as external) impacted by it.
- Establish Key Performance Indicators (KPIs) for measuring and tracking over time the performance of the software vendor and the agency product support team.
- Support project by facilitating vendor meetings, vendor software release deployments and support measuring the success of the software deployment by:
- Scheduling and re-scheduling meetings, as necessary
- Drafting and sending meeting agendas (to be included in meeting invite - so attendees can prepare accordingly, and meetings start with a shared understanding of why the audience is schedule to meet)
- Providing updates on software release status
- Providing a running summary of outstanding bugs and enhancements
- Provide running summaries of all other established product team KPIs
- Support the agency during critical production-outage situations including running communications with the vendor and key stakeholders, coordination of resources for troubleshooting and submission of bug details as necessary.
- Additional liaising between the team and software vendor(s), as needed.
Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.