Desktop Support

Overview

On Site
Contract - W2

Skills

Remote Support
SD
Server Administration
Wintel
Linux
Manufacturing
HP
Ethernet
LAN
WAN
Firewall
Routers
Switches
VoIP
TCP/IP
Virtual Private Network
Wireless Communication
Software Support
Microsoft Office
Microsoft
Dashboard
IT Service Management
Telecommunications
GMP
Training
IT Infrastructure
Microsoft Windows
Printers
Computer Networking
DICE

Job Details

Desktop Support

Location: Aberdeen SD (Onsite)

The analyst is responsible for the IT infrastructure at the site, and may be involved in workstation support, telecom, VOIP support, printers, server support and/or networking

Skills:
  • Ability to Configure, Deploy, Install, Migrate, Order, Patch, Replace, Support & Triage Site Infrastructure as follows:
  • WINTEL/LINUX NetPC, Standard & Process PC's
  • HP & Manufacturing Printers (HP, Zebra, etc.)
  • Telecom - Ethernet, LAN/WAN, Firewall, Routers and Switches, VOIP Phones, TCP/IP, VPN & Wireless
  • Provide Standard and Local Software Support - MS Office 365, Microsoft Teams, etc.
  • Perform ITSM, MOC & 24/7 Pager Support Maximizing Site Related HW/SW Resource Uptime
  • Maintain Dashboard Expectations for PC's, ITSM tickets, Site Telecom, & PC/Server Vulnerabilities
  • Attend & Comply with All Plant IT & Production, FDA & GMP, Corporate IT, & Safety Required Training Meetings and Activities
  • Must be self-motivated and willing to work with minimal work direction by applying basic skills

Education:

  • Three to five years of IT infrastructure experience supporting Windows PCs, printers, and basic networking.
  • HS Diploma

#DICE

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.