Production Support Analyst

Production Support Analyst:

Location: New York, NY (4 days onsite), Local Candidates only

Duration: 6 Months +

The Focus is on support.

Needs to have Sybase, Python, and Unix.

Need to have financial industry Experience

Looking for someone energetic, enthusiastic,

Our team is seeking to add a Production Support Analyst for the pre-trade execution services team. This role is in EQD/GBTO/PXS team focused on serving the global execution services desk.

Day-to-Day Responsibilities:

• Responsible for the Fidessa application used by traders, sales and middle office on the trading floor.
• Responsibility includes software releases, configuration, monitoring and support of all production system components and infrastructure.
• Support, develop and maintain system scripts
• Ensure system availability, performance, capacity, and monitoring through proper response to incidents, events and problems.
• Troubleshoot technical or functional issues in a complex financial environment to provide timely resolution, with various applications and platforms that are global.
• Partner with global development and application support teams in New York, Montreal, Paris, Bucharest, Bangalore and Hong Kong. Additionally, collaboration and support with Production support in Bernstein Institutional Services (BIS)
• Position being on the main trading floor, extensive interaction is expected with traders, sales, developers and quants.
• Gaining in-depth exposure to both the business and technology aspects of equity derivatives business.
• Bring a passion to stay on top of DevOps trends, experiment with and learn new CD technologies.
• Help or mentor other members of the team, preach and spread DevOps as religion in the firm.
• Develop applications and scripts to automate manual operational tasks as well as build custom real-time monitoring tools and reports.

Experience Needed:

• 5+ years experience in financial services industry
• Broad understanding of multiple asset classes, including equities, options and synthetic swaps.
• Ability to prioritize tasks and problems in a dynamic environment
• Undergraduate or Graduate degree in Computer Science or related concentration.

Technical Skills:

• Comfortable working on UNIX / Linux (Sysadmin, Shell Scripting, etc.) and Windows environments.
• Experience working with relational databases, excellent SQL skills.
• Understanding of Python and experience trouble-shooting issues

Desired / Plus:

• Knowledge of FIX and other order/rfq/trading protocols.
• Task Schedulers (Autosys)
• Strong with in scripting language (Shell,TCL, Perl, Python, etc.)
• Understanding of the Agile and Continuous delivery.
• Networking Knowledge
• Experience with one or more: Source control management systems (GIT or Subversion);
• Knowledge on Capital Market and Investment Banking Activities.