Overview
On Site
60/hr - 65/hr
Full Time
Skills
Information Technology
Enterprise Networks
Cisco
F5
Juniper
Palo Alto
Migration
Network Protocols
TCP
UDP
Spanning Tree Protocol
HSRP
Border Gateway Protocol
OSPF
Cisco Certifications
JNCIS
JNCIP
Problem Solving
Conflict Resolution
Active Listening
Communication
Multitasking
Real-time
Customer Support
Attention To Detail
Management
Tier 2
Tier 3
Technical Support
Network Design
Collaboration
Cloud Computing
Research
Emerging Technologies
Training
Computer Hardware
Cabling
Data Centers
Network Support
Documentation
Network
Performance Monitoring
Capacity Management
LAN
WLAN
WAN
Job Details
Our client is seeking a Senior Network Engineer for a 12-month contract in Irving, TX. This will be hybrid role with 2-3 days onsite.
Contract Duration: 12 Months
Required Skills & Experience
Strong diagnostic and problem-solving skills
Communication skills
Multi-tasking skills
What You Will Be Doing
Contract Duration: 12 Months
Required Skills & Experience
- University degree in Information Technology or related field preferred
- 5+ years' experience managing enterprise networks (Cisco, f5, Juniper, Palo Alto) is preferred
- 2+ years working specifically in network design, planning, connectivity, migration, and support
- Knowledge and understanding of common network protocols (e.g., TCP, UDP, STP, HSRP, BGP, OSPF, etc.)
- Certifications are highly recommended - (i.e., CCNP, CCIE, JNCIS, JNCIP, etc.)
Strong diagnostic and problem-solving skills
- Active listening and analysis to identify issues or problems
- Research and creativity to identify a solution to the issue or problem
- Ability to communicate resolutions in a simple, easy to understand manner
Communication skills
- Verbal and written - via phone, email, chat, etc.
- Must be able to clearly communicate instructions and current tasks
- Must be able to describe technical items to non-technical users
Multi-tasking skills
- Ability to help a team member or customer real-time while performing other tasks
- Passionate about customer support
- Attention to detail - good organizational and time management skills
- Ability to lift up to 50 lbs, work nights or weekends, as needed, and participate in an on-call rotation
What You Will Be Doing
- Design, Analyze, diagnose, and resolve customer issues within the company's network
- Provide Tier 2 and Tier 3 technical support for the company's network infrastructure
- Resolve incidents directly with end users and record detailed actions in ticketing tool
- Collaborate with 3rd party vendors to ensure the network stays operational
- Escalate issues to next level of support if unable to resolve in a timely manner
- Ensure all aspects of the entire enterprise cloud networks are architecturally sound and highly available
- Research existing and emerging technologies that align with business requirements and provide effective solutions based upon extensive professional experience, industry best practices, knowledge of industry technologies through formal training and/or self-study
- Install and implement network hardware components and cables in data centers and corporate offices
- Perform approved network changes according to procedures with minimal business disruption
- Understand and perform network maintenance and system upgrades, including service packs and patches
- Develop and maintain accurate network support documentation in a knowledge repository
- Perform network performance monitoring, trending and capacity planning for the LAN, WLAN, MAN and WAN
- Other duties as assigned
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.