Trade Floor Support

  • New York City, NY
  • Posted 10 hours ago | Updated moments ago

Overview

On Site
$65.0000 - $68.0000
Full Time

Skills

Trade Floor Support
Support
Trade Floor
Trade
Bloomberg TOMS
TOMS
Bloomberg
Commodities
Currencies
Fixed Income
FICC

Job Details

Position: Trade Floor Support Bloomberg TOMS
Location: New York City, NY (Hybrid 4 onsite, 1 remote)
Contract Duration: 12 Months
Pay Rate: $65 $68/hr


Job Overview:
We are seeking a highly motivated and experienced Trade Floor Support Analyst with deep expertise in Bloomberg TOMS to join a dynamic front-office environment. This role supports Fixed Income, Currencies, and Commodities (FICC) trading desks and plays a critical part in ensuring the stability and performance of real-time trading systems.


Key Responsibilities:




  • Provide day-to-day application and technical support for the FICC Credit Trading Desk, with a focus on Bloomberg TOMS.




  • Act as the primary contact for front-office users to troubleshoot and resolve application issues promptly.




  • Work closely with development, infrastructure, and global support teams to address incidents and implement resolutions.




  • Conduct root cause analysis and drive long-term fixes through problem management processes.




  • Monitor application health and ensure stability in a time-sensitive trading floor environment.




  • Contribute to release management, testing, and change control processes.




  • Maintain and enhance documentation and support runbooks.




  • Provide after-hours/on-call support on a rotational basis.




Required Qualifications:




  • 5+ years of application support experience within investment banking or global markets, particularly supporting front-office users.




  • Hands-on expertise in Bloomberg TOMS, including configuration, reporting, data pooling, and issue resolution.




  • Strong knowledge of FICC products, ideally with a focus on fixed income and credit trading.




  • Proven ability to work under pressure in fast-paced trading environments.




  • Solid technical background with familiarity in Unix/Linux environments.




  • Experience with scripting (Python, Shell) and SQL is highly desirable.




  • Excellent communication skills with the ability to engage directly with traders and global stakeholders.




Preferred Background:




  • Prior experience supporting trading operations physically on a trading floor.




  • Exposure to job scheduling tools and production monitoring frameworks.



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