Salesforce System Administrator with Copado Administration experience

Client : - State of OH

Job type: - Hybrid job module

Location: - Cincinnati, OH

• 2 years as Copado Administrator
• 2 years as Copado DevOps operations
• 1-year Own Backup data backup and recovery
• 1-year Own Backup data seeding
• 1 year Change and Configuration Management concepts and procedures
• 1 year Apex code

• Create and manage changes to the system.
• Modify/configure the system to increase benefits and usability.
• Daily administration and support of Salesforce, including but not limited to managing multiple user setups, customization of objects, fields, record types, page layouts, and validations
• Manage system changes without interruption to the user
• Grant/ remove and maintain user licenses
• Communicate with users regarding new features, enhancements, and changes to the system
• Monitor usage and mentor users/groups needing assistance
• Continually seek ways to further enhance the end-user experience
• Document company processes and workflows
• Develop process documentation and field maps
• Create new processes and associated reporting
• Import data as appropriate
• Monitor and manage exception logs for back-end system integration with SFDC
• Monitor and improve data quality
• Create and maintain dashboards
• Create and maintain reports, including folder maintenance