Overview
On Site
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 6month(s)
50% Travel
Skills
Desktop Support
Windows Operating system
Job Details
Position: Desktop Support Analyst
Duration: 6 months
Location: Augusta, ME (Hybrid - At least 50% Remote. Position will require travel and on-site days depending on workload)
Job Description:
The Specialist is knowledgeable on the usage and support of Windows Operating systems and products that run on those platforms. The individual performs a full range of computer administration functions with minimal direction and/or technical support. The individual will uninstall, repair, or update software and operating systems. The individual will perform advanced troubleshooting and remediation via remote support.
Top 3 Skills:
- Hardware/Software troubleshooting
- Strong customer service skills
- Self-motivated/directed
Skills and Experience
- 3+ years advanced desktop support
- 4-year college degree or equivalent technical study
- Strong customer service skills.
- Provide desktop computer support.
- Install application updates.
- Troubleshoot and remediate Operating System update failures.
- Remove unsupported or vulnerable software from end users' computers.
- Ensure that all work is documented for future reference.
- Follow quality standards.
- Understand the installation of software patches and upgrades.
- Understand the use of remote technology and commands.
- Communicate accurate and useful status updates.
- Attend and participate in team meetings.
- Ability to work in a team environment.
- Strong communication skills; both written and spoken.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.