Technical Content Trainer

Overview

On Site
Up to $75
Contract - Independent
Contract - 12 Month(s)
10% Travel

Skills

case management systems
workflows
data
documents
reports
research
problem-solving
learning solutions
curriculum development

Job Details

KLC Consulting, Inc.

Requirement for: Technical Trainer - Tallahassee FL

Contact: Maggie Manning: ,

End Client: Florida Department of Children and Families (DCF), 2415 N. Monroe St., Tallahassee FL

Closes: November 10, 2025 by Noon EST

For Term: Through 6/30/2026, if additional services are issued beyond June 30, 2026 a new PO will be issued for such additional work

This is a full-time, on-site position. TRAINERS WILL BE REQUIRED TO TRAVEL FOR APPROXIMATELY 1 WEEK AT A TIME TWICE A MONTH. FACTOR IN A TRAVEL ALLOWANCE IN THE HOURLY RATE WHEN SUBMITTING PROPOSAL.

Primary Job Duties and Tasks

  • Participate in regular Florida Comprehensive Child Welfare Information System (CCWIS) meetings to determine what portions of CCWIS are ready for curriculum development
  • Development of Training Content including User Guides, Communications, and Videos
  • Maintain contact with the CCWIS Team Lead and other project leads
  • Assists in ensuring the curriculum aligns with Florida Statute, Florida Administrative Code, and Department CFOP
  • Clear and frequent communication with CCWIS Team and CCWIS stakeholders
  • Prepare reports on CCWIS training compliance
  • Create FAQs and learner resources as needs are identified
  • Ability to work flexible hours including possible nights and weekends
  • Ability to evolve quickly by learning the environment and technologies used and the applications assigned. Must provide examples of good time management skills with the ability to meet tight

Submissions Must Include

  1. Candidate Resume(s) Include relevant experience, certifications, education, etc. related to the services requested in the Scope of Services.
  2. Exhibit E - Resume Self-Certification Form
  3. References Provide three (3) clients for which similar services were performed within the past three (3) years.
  4. Education, Certification and KSA s Matrices

Education, Experience, and Skills Matrices

Education (Required)

Degree / Date of Graduation

University / School

Bachelor s or higher in Computer Science, Information Systems, or related field. Or equivalent work experience

Specific Knowledge, Skills and Abilities (KSAs)

Years of Experience

Year Skills Last Used

Knowledge of FloridaSafeFamiliesNetwork (FSFN), FL CCWIS, or records/case management systems and associated workflows.

Experience in organizing data into logical formats for presentation in reports, documents, and other written materials.

Experience in conducting fact-finding research.

Experience in utilizing problem-solving techniques.

Ability to work independently.

Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.

Ability to organize and develop learning solutions.

Ability to communicate effectively.

Ability to establish and maintain effective working relationships with others.

Strong knowledge of curriculum development.

Ability to partner with project leads and stakeholders.

Ability to provide excellent customer support; meticulous quality of work and work product.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.