Technical Support Engineer Integrations

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - 12 Month(s)

Skills

Authentication
JavaScript
Database
System Integration
Technical Support
Python
Perl
SSO
Scripting
SOAP
Oracle
Business Intelligence
LDAP
Log Analysis
Microsoft Azure
MySQL
Network
SAML
Shell
Siteminder
Splunk
Telnet
Web Services

Job Details

Note: This role may involve work with government partners.

Job Title: Technical Support Engineer Integrations
Location: Orlando, FL (Hybrid Wed & Thu onsite)
Employment Type: Long-term Contract

Role:
Provide advanced technical support for complex software/integration issues, act as customer advocate, troubleshoot, analyze data, and resolve platform-related cases.

Key Requirements:

  • Strong in Email configuration, SSO/Authentication setup, and Web Services (SOAP/REST)

  • Experience with scripting (JavaScript/Python/Perl/Shell), databases (MySQL/Oracle), and data integration

  • Troubleshooting knowledge of LDAP/AD, Azure AD, Okta, SAML, SiteMinder, network tools (Ping/Telnet)

  • Hands-on with log analysis (Splunk) and bi-directional integrations

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.