Overview
On Site
Full Time
Skills
Information Technology
Cloud Computing
Artificial Intelligence
Health Care
Network Design
Provisioning
Testing
Enterprise Networks
Data Centers
Research
Routing
Firmware
Patch Management
Management
Network Monitoring
Cisco Certifications
Scripting
Ansible
Python
Computer Networking
TCP/IP
DNS
Dragon NaturallySpeaking
DHCP
VLAN
Computer Hardware
Routers
Switches
Firewall
Network
Network Security
Communication
Attention To Detail
Standard Operating Procedure
Emerging Technologies
Military
Collaboration
Innovation
Microsoft Exchange
ProVision
Recruiting
Job Details
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Health Technology Solutions
Pursue your passion for caring and innovation with Duke Heath Technology Solutions, which is dedicated to the transformation, development, and management of enterprise information technology solutions across Duke Health. By harnessing the power of innovative technologies like cloud computing and artificial intelligence - and pairing them with a forward-thinking approach - Duke Health Technology Solutions is revolutionizing the future of health care at Duke Health and beyond.
Job Description: Level 1 Network Analyst
Position Overview: As a Level 1 Network Analyst, you will play a crucial role in maintaining the integrity and security of our network infrastructure. The Network Analyst is responsible for managing all aspects of Duke Health's network infrastructure. This includes provisioning, installation, configuration, monitoring, design, implementation, testing, maintenance, and daily support of network devices. The role focuses on supporting the enterprise network infrastructure across Duke Health's hospitals, clinics, data centers, and research environments. Additionally, the analyst will participate in implementing network projects of various sizes at different Duke Health locations.
You will work with a team of network professionals providing 24/7/365 on-call support, both remotely and on-site, which may involve night, holiday, and weekend work.
Key Responsibilities:
1. Provide first-line support for network-related issues, including connectivity problems, routing, and configuration errors.
2. Monitor network performance and identify potential bottlenecks or security threats.
3. Assist in the installation, configuration, and maintenance of network devices such as routers, switches, and firewalls.
4. Collaborate with senior analysts to design and implement network solutions based on business requirements.
5. Document network configurations, procedures, and troubleshooting steps.
6. Participate in regular maintenance activities, such as firmware upgrades and patch management.
7. Respond to network incidents and outages in a timely manner, following established procedures and protocols.
8. Assist in the management of network monitoring tools and alerts.
Advancement to this level requires employee, at a minimum, successfully attain the following:
Qualifications and Skills Required:
1. Industry certifications such as CCNA and CCNP are preferred.
2. Experience with network scripting and automation tools such as Ansible and Python preferred.
3. Requires a valid North Carolina driver's license.
4. Requires the ability to lift up to 50 pounds.
5. Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, VLANs, etc.).
6. Familiarity with network hardware, including routers, switches, firewalls, and access points.
7. Proficiency in network troubleshooting techniques, such as packet capture analysis and log interpretation.
8. Knowledge of network security best practices and common vulnerabilities.
9. Ability to work effectively in a team environment and collaborate with colleagues from various technical backgrounds.
10. Strong communication skills, both verbal and written.
11. Attention to detail and the ability to follow standard operating procedures.
12. Eagerness to learn and stay updated on emerging technologies and industry trends.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
About Duke Health Technology Solutions
Pursue your passion for caring and innovation with Duke Heath Technology Solutions, which is dedicated to the transformation, development, and management of enterprise information technology solutions across Duke Health. By harnessing the power of innovative technologies like cloud computing and artificial intelligence - and pairing them with a forward-thinking approach - Duke Health Technology Solutions is revolutionizing the future of health care at Duke Health and beyond.
Job Description: Level 1 Network Analyst
Position Overview: As a Level 1 Network Analyst, you will play a crucial role in maintaining the integrity and security of our network infrastructure. The Network Analyst is responsible for managing all aspects of Duke Health's network infrastructure. This includes provisioning, installation, configuration, monitoring, design, implementation, testing, maintenance, and daily support of network devices. The role focuses on supporting the enterprise network infrastructure across Duke Health's hospitals, clinics, data centers, and research environments. Additionally, the analyst will participate in implementing network projects of various sizes at different Duke Health locations.
You will work with a team of network professionals providing 24/7/365 on-call support, both remotely and on-site, which may involve night, holiday, and weekend work.
Key Responsibilities:
1. Provide first-line support for network-related issues, including connectivity problems, routing, and configuration errors.
2. Monitor network performance and identify potential bottlenecks or security threats.
3. Assist in the installation, configuration, and maintenance of network devices such as routers, switches, and firewalls.
4. Collaborate with senior analysts to design and implement network solutions based on business requirements.
5. Document network configurations, procedures, and troubleshooting steps.
6. Participate in regular maintenance activities, such as firmware upgrades and patch management.
7. Respond to network incidents and outages in a timely manner, following established procedures and protocols.
8. Assist in the management of network monitoring tools and alerts.
Advancement to this level requires employee, at a minimum, successfully attain the following:
Qualifications and Skills Required:
1. Industry certifications such as CCNA and CCNP are preferred.
2. Experience with network scripting and automation tools such as Ansible and Python preferred.
3. Requires a valid North Carolina driver's license.
4. Requires the ability to lift up to 50 pounds.
5. Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, VLANs, etc.).
6. Familiarity with network hardware, including routers, switches, firewalls, and access points.
7. Proficiency in network troubleshooting techniques, such as packet capture analysis and log interpretation.
8. Knowledge of network security best practices and common vulnerabilities.
9. Ability to work effectively in a team environment and collaborate with colleagues from various technical backgrounds.
10. Strong communication skills, both verbal and written.
11. Attention to detail and the ability to follow standard operating procedures.
12. Eagerness to learn and stay updated on emerging technologies and industry trends.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.