Overview
Remote
On Site
USD 100,000.00 - 150,000.00 per year
Full Time
Skills
Project Management
Problem Solving
Production Support
Computer Hardware
Sales
Continuous Improvement
Documentation
Technical Support
Backup
Recovery
Data Security
Disaster Recovery
System Testing
Testing
Application Support
SMP/E
IBM Mainframe Utility Programs
Rexx
Korn Shell
Perl
FTP
Telnet
Windows PowerShell
Python
Microsoft Windows
Linux
IBM AIX
Quest
Knowledge Base
Research
Mentorship
Leadership
Blade Servers
VLAN
Firmware
Cisco
Virtual Machines
Migration
VMware ESXi
VMware vSphere
Computer Networking
Data Center Migration
Cisco UCS
Scripting
Communication
VMware
Storage
Law
Job Details
Overview
This is a remote role open for multiple markets across the United States.
This position is responsible for planning and project management, complex problem resolution, and advanced production support for the Bank's systems infrastructure. Provides expert guidance and mentorship on system technical support, maintenance, and enhancement. Leads the administration of software and hardware that supports customer sales and service applications. Installs, automates, and tests infrastructures for continuous improvement. Monitors overall systems performance to identify potential issues and tune appropriately. Addresses failed components or technical issues and provides resolution. Oversees the work of less experienced associates and serves as a technical resource to wider business unit.
Responsibilities
Qualifications
Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer
Preferred Qualifications:
This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
The base pay for this position is generally between $100,000 and $150,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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This is a remote role open for multiple markets across the United States.
This position is responsible for planning and project management, complex problem resolution, and advanced production support for the Bank's systems infrastructure. Provides expert guidance and mentorship on system technical support, maintenance, and enhancement. Leads the administration of software and hardware that supports customer sales and service applications. Installs, automates, and tests infrastructures for continuous improvement. Monitors overall systems performance to identify potential issues and tune appropriately. Addresses failed components or technical issues and provides resolution. Oversees the work of less experienced associates and serves as a technical resource to wider business unit.
Responsibilities
- Technical Support - Leads technical support and service in the installation and testing of software, patches, and upgrades to system products. Resolves complex problems and failures that occur in assigned products and technical facilities. Responsible for administration, communication, and documentation throughout technical support activities. Designs, implements, and maintains processes related to daily backup, recovery, data security, and other disaster recovery functions.
- System Testing - Coordinates testing with application support staff to determine function, results, stability, performance, and resource consumption. Verifies the successful implementation of software, patches, and upgrades. Performs a variety of planning and technical activities to ensure resource availability.
- System Enhancement - Works to continuously monitor and improve systems, processes, and related technical infrastructure. Improves technical effectiveness by automating tasks, and utilizing programming or scripting to perform support duties. May utilize SMP/E, Iebgenr, Iebcopy, Rexx, Korn shell programming, Perl, Batch, FTP, Telnet, Netview, PowerShell, Python, Windows, Linux and AIX administrator functions, Quest, depending on the platform.
- Technical Expertise - Maintains a strong knowledge base through ongoing research and education. Communicates effective and clear technical information to associates, vendor support personnel, and internal clients. Manages special or advanced technical projects. Provides guidance, mentorship, and leadership to less experienced associates in the work group.
Qualifications
Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer
Preferred Qualifications:
- Hands-on experience in build, implementation and configuration of Cisco UCS Fabric Interconnects & Fabric Extenders, UCS B-Series & X-Series Blade Servers and UCS Manager.
- Good experience in configuring UCS Service Profiles, vLANs, vSANs, vNIC & vHBA Templates and handling UCS Firmware upgrades.
- Strong understanding of Cisco UCS Central and Cisco Intersight.
- Good experience in build and configuration of VMware ESXi hosts & vCenters (vSphere 7/8) and handling ESXi & vCenter patching/version upgrades.
- Experience in working with VM Migrations (vMotions/Storage vMotions) and Decommissioning of ESXi Hosts & vCenters.
- Strong understanding of VMware vSphere Networking.
- Hands-on experience in working with Data Center Migrations is a must.
- Knowledge in VMware/UCS scripting is an added advantage.
- General process knowledge with build, implementation, patching, upgrades and decommissioning.
- Excellent troubleshooting skills.
- Strong communication skills.
- VMware certified professionals preferred.
- Experience with HPE Compute and Primera Storage are nice to have.
This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
The base pay for this position is generally between $100,000 and $150,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.