Overview
Skills
Job Details
This position is responsible for successful completion of large, city-wide, highly complex information technology (IT) projects through matrix management, to meet schedule, budget, and quality needs of the City
Duties, Functions and Responsibilities:
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Direct and manage enterprise IT project development from beginning to end, including highly complex or at-risk projects, submitting proposals and recommending subsequent budget, scope, and schedule changes and/or contingency plans where necessary.
2. Develop project scope, cost estimates, human resource requirements, work plans, time schedules, communication plans, and make work assignments to meet complex project or program objectives.
3. Write Request for Proposals (RFP) for external services and manages contracts and vendor performance, deliverables, and payments.
4. Develop full-scale complex project plans and associated communications documents; identifies and manages project dependencies and critical path; and tracks and reports on project milestones and deliverables.
5. Develop written business requirements and models.
6. Provide leadership in discussions of project management department goals and objectives with IT senior management.
7. Estimate the resources and participants needed to achieve project goals and, where required, negotiate with other department managers for the acquisition of required personnel from within the City of Austin.
8. Define the project success criteria and disseminate them to involved parties throughout the project life cycle.
9. Effectively communicate project expectations to sponsor team members and stakeholders in a timely and clear fashion and facilitate project management and project status review meetings.
10. Develop successful transition, training plans, and recognition for resources on the project team.
Knowledge, Skills, and Abilities:
Must possess the required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodation, that the essential functions of the job can be performed.
Knowledge of information technology project management principles, concepts, and practices.
Knowledge of system development lifecycle used for the development of new systems and enhancements to existing systems.
Knowledge of application programming, database, and system design.
Knowledge of XML and data interfaces.
Knowledge of internet and network architecture.
Knowledge of operating principles and information systems hardware and software.
Skill in using project management software including MS O365 products.
Skill in developing process models and data flow diagrams.
Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.
Skill in facilitating meetings of diverse stakeholders.
Ability to develop written business requirements and models.
Ability to accurately identify and determine customer needs and take appropriate actions and/or steps to address identified needs.
Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals.
Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability.
Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding.
Ability to inspire, motivate, and influence others to achieve individual and collective goals.
Ability to make sound decisions in a timely manner that solve issues and stand the test of time.
Ability to recognize, plan, focus upon, and work toward what is most important or critical.
Ability to recognize strengths and areas for improvement in others and to provide opportunities, guidance, and encouragement to build skills and capacity.
Ability to recognize, manage, and resolve conflict efficiently and equitably.
Ability to see a broad view of an issue or challenge across typical organizational lines and beyond the present.
Ability to create, convey, and instill a unified vision and purpose.
Ability to see past the moment and adapt to a rapidly changing environment.
Ability to achieve organizational goals and objectives.
Ability to navigate relationships involving complex, emotional, and/or value-based issues in order to influence and achieve positive results.
Ability to define, analyze, and find solutions for difficult or complex problems.
Ability to view the big picture.
Ability to quickly become familiar with emerging technologies.
Ability to identify trends as well as isolated events.
Minimum Qualifications:
Graduation with a Bachelors degree from an accredited college or university with major course work in a field related to the job
PMI Project Management Professional (PMP) Certification
Minimum 10 years of experience with managing software application implementations with complex integrations and data migrations.
Preferred Qualifications:
Experience with managing Licensing, Permitting, and Inspection software application implementation projects.