Program Manager

Overview

On Site
Contract - W2

Skills

SaaS
Sales
Product Engineering
Content Management Systems
PMO
UPS
Stakeholder Engagement
Reporting
Documentation
Business-to-business
Program Management
Delivery Management
Email Marketing
Marketing Operations
Customer Experience
Communication
Collaboration
Stakeholder Management
Project Management
Workflow
Management
Enterprise Software
FOCUS
Marketing
Adobe
PMP
MEAN Stack
Customer Service
Training And Development
SAP BASIS

Job Details

Software Guidance & Assistance, Inc., (SGA), is searching for a Program Manager for a CONTRACT assignment with one of our premier SaaS clients in Seattle, WA .

We are seeking a seasoned Program Manager contractor with deep experience in Enterprise B2B software to support strategic initiatives across a large customer portfolio. This role will drive cross-functional program execution, ensuring alignment between internal Adobe teams (success, sales, services, product, engineering), and customer stakeholders. The ideal candidate will bring expertise in Customer Data Platforms (CDP), Email Marketing, Content Management Systems (CMS), and Marketing Operations, with a strong ability to manage complex workstreams in a fast-paced environment.

Responsibilities :
  • Lead and coordinate multi-solution programs across CDP, Email Marketing, CMS, and Marketing Operations, and other marketing technology related areas.
  • Partner externally with our customer and internally with Adobe teams to define program goals, success metrics, and execution plans.
  • Manage intake, prioritization, and execution of workstreams using project management tools.
  • Facilitate operational cadences including weekly PMO syncs, SteerCo meetings, and tactical stand-ups.
  • Track progress, identify risks, and proactively resolve issues to ensure timely delivery.
  • Own stakeholder engagement and maintain clear communication among cross-functional teams.
  • Support reporting and documentation needs for executive visibility and strategic alignment.


Required Skills :
  • 10+ years of experience in Enterprise B2B software program management with focus on delivery management.
  • Proven experience managing programs involving CDP, Email Marketing, CMS, and Marketing Operations.
  • Strong understanding of marketing technology ecosystems and customer experience strategies.
  • Excellent communication, collaboration, and stakeholder management skills.
  • Proficiency with project management tools and workflow systems.
  • Ability to understand and operate in a matrixed environment while managing multiple priorities simultaneously.
  • Ability to travel to customer locations in and around the Seattle area.
Preferred Skills :
  • Experience working in customer delivery roles for large-scale enterprise software transformation projects with focus on marketing technology.
  • Familiarity with Adobe Digital Experience (DX) products.
  • PMP or similar certification is a plus.


SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
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