Pega CDH Senior Developer

Pega CDH Senior Developer

A Fortune 50 financial services company is seeking a highly motivated Pega CDH Senior Developer for our client in the McLean, Virginia area.

Overview:

• Seeking a Pega Customer Decision Hub (CDH) Senior Developer to support the design, configuration, and optimization of real-time decisioning solutions.


• This role partners with product, analytics, and engineering teams to enhance decision strategies and customer engagement.

Responsibilities:

• Design and develop CDH components, including strategies, treatments, predictions, and engagement policies.


• Configure Next-Best-Action Designer and associated decision flows.


• Integrate CDH with enterprise data sources and outbound/real-time channels.


• Participate in Agile ceremonies, estimation, and sprint delivery.


• Troubleshoot performance and configuration issues.


• Collaborate with Decisioning Architects, Data Science, and Marketing.

Qualifications:

• 4-8+ years of Pega development experience in enterprise environments.


• Strong experience with Pega CDH, NBA Designer, adaptive models, and real-time decisioning.


• Hands-on experience with Pega Strategy Designer and arbitration logic.


• Experience integrating systems using REST/SOAP APIs, Kafka, MQ, or similar tools.


• Strong understanding of customer profile data, segmentation logic, and propensity modeling.


• Ability to troubleshoot complex CDH and performance issues.


• Experience working in Agile teams and contributing to sprint planning and refinement.


• Strong documentation and communication skills.

Desired:

• PCDC certification strongly preferred.


• Experience in financial services or regulated industries.