Overview
Remote
Depends on Experience
Contract - W2
Skills
Analytics
AppDynamics
Business Intelligence
Dynatrace
Dashboard
Healthcare Information Technology
Health Care
Apache JMeter
Database Performance Tuning
Performance Tuning
Performance Testing
Performance Engineering
Workflow
Job Details
APM / Performance SME – Healthcare Application Reliability & Performance
Employment Type: W2 Only (No C2C)
Location: Remote
We are seeking an APM / Performance Subject Matter Expert to oversee application performance and reliability across 40+ healthcare systems, including patient-facing portals, clinical applications, and revenue-cycle platforms. You will define APM standards, establish baselines, implement synthetic monitoring, and drive end-to-end performance tuning for mission-critical workflows with strict latency and availability requirements.
Key Responsibilities
- Develop and maintain the APM strategy, standards, and governance framework for all healthcare applications (key transactions, thresholds, KPIs, metrics).
- Configure, optimize, and operationalize enterprise APM tools to capture deep performance telemetry, service maps, and dependency insights.
- Establish baseline performance profiles and lead performance testing, tuning, and benchmarking for priority workflows.
- Contribute performance KPIs to SRE scorecards and the Central Golden Dashboard, including reliability scores, MTTx metrics, and error budget impacts.
- Collaborate with application, database, infrastructure, and SRE teams to diagnose bottlenecks and recommend actionable fixes.
- Provide expert-level insights on system behavior under load, capacity limits, and degradation patterns.
Required Experience & Skills
- 7+ years of experience in APM, Performance Engineering, Application Reliability, or similar roles.
- Hands-on expertise with at least one enterprise APM platform: Dynatrace, AppDynamics, New Relic, or Datadog.
- Strong understanding of web architectures, APIs, distributed systems, and microservices.
- Practical experience with performance and load testing tools (JMeter, LoadRunner, Gatling, etc.).
- Ability to interpret complex telemetry and APM data to produce clear, actionable recommendations.
- Solid knowledge of MTTx metrics, SLAs/SLOs, and core reliability engineering concepts.
Preferred / Nice to Have
- Experience with healthcare applications (EHR, clinical systems, payer platforms, patient portals).
- Strong SQL skills and experience collaborating with DBAs on database performance optimization.
- Familiarity with SRE practices including error budgets, incident response, and postmortem analysis.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.