Sr. Product Manager, GenAI

seeking collaborate with cross-functional teams including software engineering, data/GenAI engineering, marketing, operations, and more to execute on the strategic roadmap for our 2025 AI-driven initiatives. You will ensure technology teams have everything they need, including clear requirements, specifications, and designs, and help clarify any aspects that are not clear by closely collaborating with business and technical teams to reach consensus. You will also ensure that deliverables meet expectations, prioritize enhancements, and track any defects by working with developers to resolve them based on criticality. This is a unique opportunity to be at the forefront of AI-powered digital transformation.

As a Product Manager, your responsibilities include:

• Execute the AI/GenAI product roadmap and create buy-in across key stakeholders.
• Collaborate with internal business partners to refine requirements, define enhancements, and determine prioritization based on business impact, need, and investment required.
• Develop and maintain successful partnerships with Developers, UX, and Design to work through all interaction details.
• Work closely with Project Management and IT organizations for sprint and board management processes.
• Align with cross-functional teams comprised of both business roles and technical development during the life cycle of product development.
• Champion the needs of business/marketing teams; develop detailed requirements and feature definitions; partner with IT on development, testing & implementation plans, as well as internal communications & deployment plans.
• Participate in daily review, triage, and prioritization of bugs.
• Attend daily standup meetings.
• At the beginning of a sprint cycle, identify user stories for consideration and help negotiate which stories get played and which move to a future sprint.
• Throughout a sprint cycle, monitor JIRA boards and reports to ensure Product is helping Engineers and QA get the information they need to work fluidly on stories and bugs.
• Communicate updates and process changes to the broader Product Management Team and proactively identify issues, risks, and associated mitigation.
• Partner with Product Management and business teams to develop metrics to measure success of program features, analyze results, and collaborate across the organization to develop action plans and enhancement recommendations.
• Superior relationship-building, communication, and negotiation skills within cross-functional teams.
• Exceptional written and verbal communication.
• Ability to identify and understand user problems related to both internal and external clients and recommend practical solutions.
• Understanding of front-end capabilities for AI-enhanced e-commerce, mobile apps, and websites is a plus.
• Familiarity with Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and GenAI technologies is highly preferred.
• Demonstrated ability to manage and prioritize a product backlog, launching features to end-users experience with LLM-powered chatbots, AI-driven personalization, or recommendation engines is a strong plus.
• Experience with agile methodologies and tools such as JIRA for backlog management and sprint planning.
• Excellent communication skills to effectively coordinate with cross-functional teams, including engineering, marketing, and operations.
• A proactive approach to identifying and resolving issues, with a focus on delivering high-quality AI-driven solutions.
• Enthusiasm for staying updated on the latest trends and advancements in AI, GenAI, and prompt engineering, and the ability to apply this knowledge to enhance digital products.
• Strong analytical skills and ability to simplify complex AI concepts into practical solutions.
• Ability to be nimble and flexible with changing priorities and business needs, and in working with diverse teams and people.
• Demonstrated ability to manage multiple projects and meet critical deadlines excellent at prioritization, planning, task delegation, and working in a cross-functional setting.
• Highly motivated, self-sufficient, and able to operate effectively without close supervision.
• Familiarity with Agile Product Development.
• Intermediate to advanced proficiency in JIRA, Confluence, MS Office, communication platforms (Slack, MS Teams, Zoom), and other industry-standard tools.
• 5-7+ years experience in product management with a successful history of launching highly effective digital products.
• BA/BS degree. Prior experience in C is highly preferred.