Field Service Technician

Join a Global Leader in Workforce Solutions Net2Source Inc.

Who We Are:
Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 32 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision Right Talent. Right Time. Right Place. Right Price.

Position: Field Service Technician
Location: Brooklyn, NY
Type: 1 year Contract

Required Skills:

• Windows Operating Systems (Windows 10, Windows 11), MAC OS
• Office 365, and Microsoft Software (SharePoint, Teams)
• PC Hardware troubleshooting and PLC's, scanners, printers

Responsibilities:

• Deliver hands-on IT support for end-user hardware (desktops, laptops, printers, mobile devices), with a focus on clinical and warehouse environments.
• Travel to remote clinic locations to install, maintain, and troubleshoot IT systems and ensure minimal downtime.
• Install and maintain clinical peripherals (e.g., medical printers, barcode scanners, label printers) and ensure compliance with healthcare IT standards.
• Troubleshoot hardware, software, and basic network issues; escalate complex incidents as needed.
• Support audiovisual equipment, telemedicine tools, and video conferencing setups in clinics and office environments.
• Maintain accurate documentation for service tickets, site visits, hardware inventory, and software licenses.
• Collaborate with central IT and vendor teams for escalations, upgrades, and hardware procurement.
• Comply with local data privacy and regulatory requirements (e.g., HIPAA, GDPR) when working in healthcare environments.
• Participate in IT deployments, relocations, and infrastructure upgrades.
• Provide off-hours or weekend support as needed for critical site visits or go-lives.
• Build relationships and trust with customers and clients
• Adhere to company's given rules and regulations
• Team up with colleagues and other team members
• Great communication skills to work with customers
• Amazing problem-solving skills
• A technical degree is preferable
• Ability to diagnose problems with equipment
• Great mechanical aptitude
• Ability to communicate in English

Qualifications:

• Strong analytical skills.
• Hands-on experience with Incident Management and ServiceNow.
• Proficiency in the Windows operating system.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively in a team environment.
• Strong communication skills, both written and verbal.
• Proactive approach to learning and adapting to new technologies.

Why Work With Us?
We believe in more than just jobs we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.
Our Commitment to Inclusion & Equity
Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.

Awards & Recognition

• America's Most Honored Businesses (Top 10%)
• Fastest-Growing Staffing Firm by Staffing Industry Analysts
• INC 5000 List for Eight Consecutive Years
• Top 100 by Dallas Business Journal
• Spirit of Alliance Award by Agile1

Ready to Level Up Your Career?
Click Apply Now and let's make it happen.