Overview
On Site
USD 25.00 - 35.00 per hour
Contract - Independent
Contract - W2
Skills
Adaptability
Help Desk
Tier 1
Problem Solving
Conflict Resolution
Computer Networking
IT Management
Management
Computer Hardware
Workflow
IT Operations
Operating Systems
Microsoft Windows
Hardware Troubleshooting
Network
Communication
Positive Attitude
Collaboration
Technical Support
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a motivated and adaptable Help Desk Analyst to provide Tier 1 IT support for our growing team in Denver, Colorado. This contract position offers an excellent opportunity to gain hands-on experience while supporting employees across multiple locations. If you have a passion for technology and enjoy troubleshooting and problem-solving, this role is ideal for you.
Responsibilities:
Deliver first-level technical support to employees, addressing hardware, software, and networking issues.
Assist with device setup, upgrades, and maintenance tasks, including support for Windows 11.
Collaborate with the IT Lead to manage and resolve support tickets efficiently.
Troubleshoot and resolve basic hardware and network-related concerns.
Provide input on workflows and system improvements to enhance IT operations.
Learn and adapt to company-specific systems and processes.
Ensure timely updates and resolutions to technical issues.
Support team members by handling day-to-day IT inquiries and technical challenges.
Requirements
At least 1 year of experience in IT support or a related field.
Familiarity with Windows operating systems, particularly Windows 11.
Basic knowledge of hardware troubleshooting and network connectivity.
Ability to learn new technologies quickly and adapt to evolving environments.
Strong communication skills and a customer-focused approach.
Positive attitude and capability to collaborate effectively within a team.
Experience with system upgrades or expertise in IT support is a plus.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a motivated and adaptable Help Desk Analyst to provide Tier 1 IT support for our growing team in Denver, Colorado. This contract position offers an excellent opportunity to gain hands-on experience while supporting employees across multiple locations. If you have a passion for technology and enjoy troubleshooting and problem-solving, this role is ideal for you.
Responsibilities:
Deliver first-level technical support to employees, addressing hardware, software, and networking issues.
Assist with device setup, upgrades, and maintenance tasks, including support for Windows 11.
Collaborate with the IT Lead to manage and resolve support tickets efficiently.
Troubleshoot and resolve basic hardware and network-related concerns.
Provide input on workflows and system improvements to enhance IT operations.
Learn and adapt to company-specific systems and processes.
Ensure timely updates and resolutions to technical issues.
Support team members by handling day-to-day IT inquiries and technical challenges.
Requirements
At least 1 year of experience in IT support or a related field.
Familiarity with Windows operating systems, particularly Windows 11.
Basic knowledge of hardware troubleshooting and network connectivity.
Ability to learn new technologies quickly and adapt to evolving environments.
Strong communication skills and a customer-focused approach.
Positive attitude and capability to collaborate effectively within a team.
Experience with system upgrades or expertise in IT support is a plus.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.