Mobility Engineer

Overview

Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)
Able to Provide Sponsorship

Skills

Telecom

Job Details

LinkedIn Creation Date should be prior to 2019
Title : Senior Mobility Engineer
Location : Chandler AZ
Duration:- Long Term
Visa:- H1B(should be last Option ) or USC
Experience:- 8+ Years

Telecom Industry Experience is mandatory

Job Description :

for incident resolution during U.S. domestic business hours.

Provide support for testing android and iOS Operating Systems

Provide support for Mobile VPN

Provide support for Mobile Threat Management

Provide support for Lines of Business Mobile Devices

Tasks

Troubleshoot Workspace One administrative and Intelligent Hub related issues on all concession (company owned) mobile devices

Troubleshoot mobile application issues related to published apps on all concession (company owned) mobile devices

Publish Knowledge Base (KB) articles and maintain content per standards

Provide weekly time spent on specific issues/projects in spreadsheet form to supervisor

Mobile VPN
Tasks

Troubleshoot Workspace One administrative and Intelligent Hub related issues related to VMWare Tunnel and/or Secure Access VPN apps on all concession (company owned) mobile devices and systems

Maintain initial KB article documentation. Update articles as requested.

Mobile Threat Management
Tasks

Troubleshoot and provide assistance for Lookout application issues on all concession (company owned) mobile devices

Update Mobile Threat Management related KB articles and maintain content per standards

Provide weekly time spent working on Lookout app related problems in spreadsheet form to supervisor every Friday, or within 24 hrs of returning to work.

Business Line Mobile Support

Door To Door (D2D)

Tasks

Troubleshoot and provide assistance for D2D devices and software issues related to MDM platform.

Update Door to Door KB articles and maintain content per standards

Provide weekly time spent related testing devices in spreadsheet form to supervisor every Friday, or within 24 hrs of returning to work.

Retail

Tasks

Troubleshoot and provide assistance for android, iOS devices and software issues.

Update Retail related KB articles and maintain content per standards

Provide weekly time spent assisting retail ops development in spreadsheet form to supervisor every Friday, or within 24 hrs of returning to work.

B2B

Tasks

Troubleshoot and provide assistance for Business to Business iOS devices and software issues.

Update B2B related KB articles and maintain content per standards

Provide weekly time spent assisting B2B team in spreadsheet form to supervisor every Friday, or within 24 hrs of returning to work.

Mobile Application Publishing Support

Scope of work

Update/Push existing internal mobile apps on demand, as requested in both the Production and Development environments.

Tasks

Sign mobile apps for distribution

Review of Smart Groups for correct delivery to assigned groups

Review of Smart Tags for correct access and to assigned groups

Creation of new Smart Tag for publishing, as required

Validate with Senior Engineer prior to distribution

Publish mobile apps as requested in time frame as delivered by Senior Engineer

Mobile Beta OS & Vendor Client Testing

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