Overview
On Site
$100,000 - $115,000
Full Time
Skills
Linux
Windows
Storage
Active Directory
Job Details
Responsibilities
- 8+ years of work experience in Infra & environment support.
- Effectively handle the infrastructure outages & Performance Issues with quick analysis and resolution
- Extensive hands-on experience in troubleshooting Infrastructure failures (OS, N/W, Storage, File Systems, LDAP, Active Directory and SAML etc.) that can impact the application availability and performance.
- Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas.
- Expertise in implementation of common infrastructure activities (i.e., Patch Mgt., Migrations, Upgrades, Assessments, Certification/password renewals etc.).
- Coordinate application resiliency exercises within required recovery time objective, perform functional and non-functional validations during and post DR exercises.
- Actively participate in Change management process with view to manage risk in production environment.
- Minimize manual involvement by driving solutions, automation and implementing continuous improvements that creates an operating environment, including development & configuration for dynamic monitoring, ing & recovery.
- Identify and/or analyze patterns of incidents/problem, conduct flawless post-mortems, develop permanent remediation plans, implement automation to prevent future incidents from re-occurring again.
- Build and improve the SOPs for all the maintenance activities.
- Challenge existing infrastructure setup, processing and suggest different ways to solve problems or improve stability.
Technical Skills
- Expertise Linux Server Administration -Primary / Windows Server Administration-Secondary
- Extensive hands-on experience in troubleshooting Infrastructure failures (OS, N/W, Storage, File Systems, LDAP, Active Directory and SAML etc.) that can impact the application availability and performance.
- Should have deep expertise in implementation of common infrastructure activities (i.e., Patch Mgt., Migrations, Upgrades, Assessments, Certification/password renewals etc.).
- Programming: Shell/Python.
- Troubleshooting of Web Application/Service and Database failures from infra prospective
- Observability stack AppDynamics, Splunk, 1000Eyes, ITRS or similar Tools.
- Experience with common networking protocols and services including TCP, UDP, DNS, DHCP, HTTP, SSH, FTP, SNMP, and LDAP
- Working knowledge with Remedy, JIRA etc.
- Good To Have:
- Fair Understanding of CI/CD and DevOps Tools
- Expertise in Google Cloud Platform.
- Configuration Management: Salt Stack, Ansible, Puppet, Terraform etc.
Thanks