Pharmacy Technician

Job Title : Pharmacy Technician

Work Location: Detroit, MI, 48243

Duration: 14 Months

Work Type: Hybrid

Engagement Description

This Pharmacy Technician Role is within a remote contact center.

We service the client Part D Members and Providers.

Our goal is to handle inbound mail related to M3P program, as well as Member and Provider inquiries concerning benefits and coverage determinations.

Our timeframes are extremely tight (urgent 24 hours, standard 72 hours).

Top 3 Required Skills/Experience The most important must-have skills.

Retail Pharmacy experience at least 2 years

Good computer skills (Typing, outlook, excel, etc)

Good fundamental knowledge of drug names and drug classes

Required Skills/Experience The rest of the required skills/experience. Include:

Exceptional Customer Service

Detail Oriented

Ability to multi-task

Willingness to accept change

Preferred Skills/Experience Optional but preferred skills/experience. Include:

Call center experience

CMS knowledge

Education/Certifications Include:

CPhT preferred (Certified Pharmacy Tech licensed)