Systems Administrator

Technical Knowledge

• Strong understanding of computer system operations, peripheral components, and PC-based servers.
• Proficient in Windows Server and Workstation environments, including network administration and support.
• Knowledge of operating system principles, microcomputer hardware, and application software.
• Skilled in system analysis, design, and development techniques, including architecture and integration concepts.
• Experienced with database management systems (DBMS), including MySQL and SQL, for data modeling and retrieval.
• Competent in modern programming languages and web technologies: HTML, CSS, JavaScript, XML, and PHP.
• Familiar with accessibility guidelines, browser/platform compatibility, and web design best practices.
• Understanding of network protocols and technologies such as TCP/IP, DHCP, LAN/WAN, and data communications.
• Knowledge of network security standards, system hardening, and disaster recovery methods.
• Experience managing records management systems and supporting enterprise applications.
• Understanding of server technologies and Internet protocols (FTP, HTTP, HTTPS, mail).
• Knowledge of project management principles and workflow process optimization.
• Strong written and verbal communication skills for technical documentation and collaboration.
• Awareness of current technology trends, online marketing concepts, and web best practices.

Ability to:

• Learn and apply all required knowledge and skills for the Information Technology Analyst II role.
• Understand and apply applicable laws, ordinances, rules, regulations, policies, and procedures.
• Exercise sound judgment, initiative, and creativity in making decisions and solving problems.
• Organize, prioritize, and complete projects and assignments efficiently and within deadlines.
• Communicate complex technical information effectively to nontechnical staff and stakeholders.
• Analyze, develop, and document functional and technical requirements and specifications.
• Conduct feasibility studies and recommend practical technical solutions.
• Operate, maintain, and troubleshoot computer hardware, software, and network systems.
• Integrate and support multiple software applications across various platforms.
• Gather, compile, and analyze data to support system evaluation and decision-making.
• Maintain accurate and up-to-date records, documentation, and reports.
• Conduct research and analysis to resolve technical and administrative problems and propose alternatives.
• Prepare clear and concise reports and documentation for technical and administrative purposes.
• Provide excellent customer service and establish effective working relationships with internal and external contacts.
• Perform physical tasks required for system installation, maintenance, and troubleshooting.