IAM and ServiceNow Integration Engineer

  • San Francisco, CA
  • Posted 22 days ago | Updated 6 days ago

Overview

Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - 12 Month(s)

Skills

API
Auditing
HR Management System
ITIL
JavaScript
Data Flow
Data Security
Microsoft Azure
OAuth
Mapping
SOAP
SailPoint
Salesforce.com
Windows PowerShell
Shell Scripting
ServiceNow
Python
SAML
SAP
Slack
Scripting
Technical Writing

Job Details

Experience Required: 4 - 6 years

Key Responsibilities:

1. Design and implement secure, scalable, and maintainable integrations between ServiceNow, Zluri, and third-party applications (e.g., Google Workspace, Slack, Zoom, Okta, Salesforce, SAP + many more).
2. Develop and manage REST/SOAP API integrations, using Spokes, Connectors, and IntegrationHub within ServiceNow and Zluri (IGA lite Application).
3. Create and maintain automation scripts using JavaScript, Python, or PowerShell to support user lifecycle automation.
4. Collaborate with IAM, HRIS, IBT (Information and Business Technology) and InfoSec teams to understand business requirements and translate them into technical solutions.
5. Ensure compliance with IGA best practices, data security standards, and audit-readiness.
6. Monitor integration health, troubleshoot failures, and implement proactive measures to enhance reliability.
7. Maintain detailed technical documentation, mapping data flows and integration logic.
8. Support Identity Governance processes such as access certification, entitlement reviews, and provisioning policies.

Required Skills & Experience:

1. 4 - 6 years of hands-on experience in application/system integration using APIs and scripting.
2. Proficiency in ServiceNow IntegrationHub, exposure to IGA solutions and their integration capabilities, and custom connector development.
3. Strong working knowledge of REST/SOAP APIs, Webhooks, and common auth protocols (OAuth 2.0, SAML, JWT).
4. Experience with JavaScript (mandatory); Python, PowerShell, or Shell scripting (preferred).
5. Familiarity with IGA concepts: provisioning, deprovisioning, entitlement management, JML (Joiner-Mover-Leaver).
6. Experience with IAM tools (Okta, Azure AD, Ping, SailPoint, or Saviynt) is a plus.
7. Strong analytical, documentation, and communication skills.

Preferred Certifications / Training - ServiceNow Certified System Administrator or Certified Application Developer - Certified Identity and Access Manager (CIAM) or equivalent - ITIL v4 Foundation (preferred for process alignment)

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