Overview
On Site
Full Time
Part Time
Accepts corp to corp applications
Contract - Independent
Contract - W2
Skills
DNA
Collaboration
Program Management
Budget
Risk Management
Test Strategy
Acceptance Testing
Roadmaps
FFIEC
Gramm-Leach-Bliley Act
Sarbanes-Oxley
PCI DSS
Continuous Improvement
UI
API
Database
Selenium WebDriver
Cypress
Continuous Integration and Development
Microsoft Azure
DevOps
Jenkins
GitLab
Impact Analysis
Dashboard
Data-driven Testing
Virtualization
Test Plans
Integration Testing
Migration
Release Notes
Microsoft Windows
Management
Root Cause Analysis
Problem Management
Data Validation
Regulatory Compliance
Auditing
Privacy
Testing
Data Masking
Quality Assurance
BFSI
Automated Testing
Leadership
Banking
Fiserv
Core Banking
Payments
Production Support
Job Details
We are seeking a Quality Assurance Program Manager to lead enterprise scale quality strategy and delivery across multiple banking products and programs.
The ideal candidate blends program management rigor with hands-on automation testing, leadership and deep BFSI domain expertise especially with Fiserv core banking platforms (e.g., DNA, Signature, bill payACH card payment solutions).
The role spans test strategy, automation architecture, release governance, vendor coordination, and production quality oversight.
Key Responsibilities Program Leadership Strategy-
Own end-to-end QA program planning, budgeting, resourcing, and risk management across multiple workstreams and vendors.
Establish enterprise test strategy (functional, integration, E2E, UAT, NFR) aligned to product roadmaps and regulatory milestones (FFIEC, GLBA, SOX, PCI DSS).
Drive continuous improvement using shiftleftshiftright practices and standardized quality playbooks (defect prevention, rootcause analysis, test data strategies, and release readiness) Automation Engineering Excellence
Architect and scale automation frameworks (UI, API, services, DB) using tools such as Selenium WebDriver, Cypress Playwright, RestAssuredPostman, JUnitTestNG, and CucumberBDD.
Integrate automated suites into CICD (Azure DevOps, Jenkins, GitLab) with quality gates, test impact analysis, and dashboards (AllureExtentReportPortal).
Champion data driven testing, synthetic data generation, service virtualization, and environment reliability for predictable, fast feedback.
Banking Products Fiserv Delivery- Lead QA planning and integration testing for Fiserv platformscore banking (DNASignaturePremier), payments (ACHPEP or equivalent), card and digital banking channels covering migrations, conversions, and feature upgrades.
Coordinate with Fiservvendor teams for release notes, defect triage, and hotfix validation ensure end-to-end traceability from regulatory requirements to test evidence.
Release, Production Quality Support- Govern quality for releases and change windows run gonogo, readiness checks, rollback plans, and defect SLAs.
Oversee production support quality with proactive monitoring, incident RCA, and problem management ensure handson troubleshooting and data validation as needed.
Compliance, Risk Audit- Maintain auditable test artifacts, evidence, and controls support internal external audits and model validations.
Enforce security and privacy test practices (staticdynamic testing inputs, secure configuration, data masking).
MustHave Qualifications- 1015 years in software quality, with 5 years leading multiteam QA programs in BFSI.
Proven automation testing leadership (framework design, coding standards, coverage strategy) across UIAPIdata layers.
Strong banking domain experience and familiarity with Fiserv product ecosystems (core banking, payments, digital).
Demonstrated production support exposure and hands-on technical skills
The ideal candidate blends program management rigor with hands-on automation testing, leadership and deep BFSI domain expertise especially with Fiserv core banking platforms (e.g., DNA, Signature, bill payACH card payment solutions).
The role spans test strategy, automation architecture, release governance, vendor coordination, and production quality oversight.
Key Responsibilities Program Leadership Strategy-
Own end-to-end QA program planning, budgeting, resourcing, and risk management across multiple workstreams and vendors.
Establish enterprise test strategy (functional, integration, E2E, UAT, NFR) aligned to product roadmaps and regulatory milestones (FFIEC, GLBA, SOX, PCI DSS).
Drive continuous improvement using shiftleftshiftright practices and standardized quality playbooks (defect prevention, rootcause analysis, test data strategies, and release readiness) Automation Engineering Excellence
Architect and scale automation frameworks (UI, API, services, DB) using tools such as Selenium WebDriver, Cypress Playwright, RestAssuredPostman, JUnitTestNG, and CucumberBDD.
Integrate automated suites into CICD (Azure DevOps, Jenkins, GitLab) with quality gates, test impact analysis, and dashboards (AllureExtentReportPortal).
Champion data driven testing, synthetic data generation, service virtualization, and environment reliability for predictable, fast feedback.
Banking Products Fiserv Delivery- Lead QA planning and integration testing for Fiserv platformscore banking (DNASignaturePremier), payments (ACHPEP or equivalent), card and digital banking channels covering migrations, conversions, and feature upgrades.
Coordinate with Fiservvendor teams for release notes, defect triage, and hotfix validation ensure end-to-end traceability from regulatory requirements to test evidence.
Release, Production Quality Support- Govern quality for releases and change windows run gonogo, readiness checks, rollback plans, and defect SLAs.
Oversee production support quality with proactive monitoring, incident RCA, and problem management ensure handson troubleshooting and data validation as needed.
Compliance, Risk Audit- Maintain auditable test artifacts, evidence, and controls support internal external audits and model validations.
Enforce security and privacy test practices (staticdynamic testing inputs, secure configuration, data masking).
MustHave Qualifications- 1015 years in software quality, with 5 years leading multiteam QA programs in BFSI.
Proven automation testing leadership (framework design, coding standards, coverage strategy) across UIAPIdata layers.
Strong banking domain experience and familiarity with Fiserv product ecosystems (core banking, payments, digital).
Demonstrated production support exposure and hands-on technical skills
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.