MSPSC Prod Support System Analyst

RESPONSIBILITIES:
Kforce has a client in Towson, MD that is seeking a MSPSC Prod Support System Analyst.

Responsibilities:
* Provide technical, business, and operational support to team resources, as well as all associated contractors within the CMS COB&R program
* The MSPSC Prod Support System Analyst will work with the other Production Support Leads to assess the impact of issues and devise plans to see them through to resolution
* Perform SME support for daily tasks, to include monitoring and/or troubleshooting application issues to the team
* Troubleshoots and provides technical and operational support and solutions to users, internal or external
* Monitor various web applications, springbatch reports, file transfers and connectivity alerts or notifications and reacts timely to minimize the user or system impacts when applicable
* Monitors COB&R ticket systems and assigns Service Requests and Help Desk tickets to oneself to ensure timely responses and/or resolution to end users
* The MSPSC Prod Support System Analyst will review existing system functional capabilities to identify changes required for implementing new PLOG requests and system fixes
* Identify system enhancements and/or process improvements to reduce manual interventions and/or streamline technical, business and/or operational processes

REQUIREMENTS:
* Bachelor's degree in a Computer Science or related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience
* 5+ years of related experience
* Advanced knowledge of the principles, methods, techniques, work processes, and applicable regulations in assigned subject-matter area(s)
* Experience in various operating systems i.e. AWS, Windows; UNIX
* Experience in various programming Languages i.e. PL/SQL, Java, XML
* Experience with databases i.e. DB2, MS SQL Server, MS Access Extensive use of MS Office products including Word, Excel, PowerPoint, Visio and Project
* Experience with claim adjudication/payment and CMS systems such as HIGLAS, MBD, CWF, IDR and/or Medicare Secondary Payer related applications and concepts
* Subject-matter experts performing specialized analysis and design tasks

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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