Overview
Skills
Job Details
Job Requirements:
* A high school diploma or GED is preferred, but candidates with proven experience will not be excluded from consideration
* Insurance sales license, per state DOI regulations, e.g. Life, Accident, Sickness
* 4 years successful customer service sales work experience within a call center or related heavy customer contact experience
* Pass basic computer, telephone skills and math assessment
* Ability to handle constant customer contact/forced workflow distribution
* Strong leadership, organizational/time management skills and multi-tasking abilities
* Detail-oriented; flexible and creative
* Ability to learn and retain new processes (i.e. contact center policies, procedures and guidelines)
* Dental assisting certificate, 2 years dental office or dental lab experience, 1 year contact center experience in a dental insurance environment, or 1 year dental claims adjudication experience a plus but not required