Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 6 Month(s)
Skills
Windows 11
Endpoint support
vulnerabilities
antivirus software
firewalls
encryption
user
software installations
configurations
processes
procedures
Microsoft Endpoint Manager
security protocols
Microsoft Certified
computer user data
software inventory services
hardware & software
Service Now Ticketing System
deployments
user assistance
hardware inventory support
OS
CompTIA Technician
Job Details
Windows 11 Endpoint Specialist
Sacramento, CA
6 Months (960 Hours)
Responsibilities:
Work on-site at client's office locations
• Occasionally drive personal vehicle between client office locations
• Provide Technology Support for upcoming Windows 11 Lifecycle
• Perform computer user data and software inventory services
• Perform lifecycle replacement computer services
• Provide computer technical hardware & software assistance
• Perform user, hardware, software inventory services
• Perform conference room support services
• Perform committee and board meeting support
• Complete assigned tasks in Service Now Ticketing System
• Windows 11 Lifecycle support including deployments, user assistance, hardware inventory support
• Occasionally drive personal vehicle between client office locations
• Provide Technology Support for upcoming Windows 11 Lifecycle
• Perform computer user data and software inventory services
• Perform lifecycle replacement computer services
• Provide computer technical hardware & software assistance
• Perform user, hardware, software inventory services
• Perform conference room support services
• Perform committee and board meeting support
• Complete assigned tasks in Service Now Ticketing System
• Windows 11 Lifecycle support including deployments, user assistance, hardware inventory support
Mandatory Requirements
• Contractor must deliver a fully functional and operationalized solution.
• Must be physically able to perform the duties of the position and MAY be required to pass a client medical examination and Fitness for Duty screening.
• Must be available to work on site at client's office locations.
Some remote work may be available during the contract.
• Contractor must deliver a fully functional and operationalized solution.
• Must be physically able to perform the duties of the position and MAY be required to pass a client medical examination and Fitness for Duty screening.
• Must be available to work on site at client's office locations.
Some remote work may be available during the contract.
Technical Requirements
Work Delivery - Ability to work with minimal direction, yet also work in a team environment
• Physical Duties - Ability to lift up to 50lbs
• Report to Supervisor, IT Platform Services
• Install, maintain, diagnose, and prepare computer hardware, printers, plotters, and related peripheral equipment with Microsoft software products in a networked environment.
• Diagnose, research and resolve computer issues
• Provide technical support for client Committee and Board Meetings
• OS & Computer Hardware LIfecycle Replacement Experience
• Physical Duties - Ability to lift up to 50lbs
• Report to Supervisor, IT Platform Services
• Install, maintain, diagnose, and prepare computer hardware, printers, plotters, and related peripheral equipment with Microsoft software products in a networked environment.
• Diagnose, research and resolve computer issues
• Provide technical support for client Committee and Board Meetings
• OS & Computer Hardware LIfecycle Replacement Experience
Desirable Qualifications
CompTIA Technician
CompTIA Technician
Assumptions
It is expected that the contractor will work onsite at client campuses 20-40 hours per week up to June 30, 2025, then 20 hours per week starting July 1, 2025. Days worked each week is flexible.
The contractors will be responsible for:
• Maintaining client support during the client business hours.
• Ensuring ServiceNow assigned tickets to the contractor are processed and completed.
It is expected that the contractor will work onsite at client campuses 20-40 hours per week up to June 30, 2025, then 20 hours per week starting July 1, 2025. Days worked each week is flexible.
The contractors will be responsible for:
• Maintaining client support during the client business hours.
• Ensuring ServiceNow assigned tickets to the contractor are processed and completed.
In addition, the following will be assumed:
• Client Training - Client Staff will train the initial start-up contractor(s) on the required job functions.
• Contractor Training - Provide training to contract staff that will be working on support contract. Training is to be provided in a train-the-trainer approach accompanied by full documentation of all processes and procedures of the support contract.
• Client Training - Client Staff will train the initial start-up contractor(s) on the required job functions.
• Contractor Training - Provide training to contract staff that will be working on support contract. Training is to be provided in a train-the-trainer approach accompanied by full documentation of all processes and procedures of the support contract.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.