Network Technician

  • Columbia, SC
  • Posted 3 hours ago | Updated 3 hours ago

Overview

On Site
Hybrid
Depends on Experience
Contract - W2
Contract - Independent
Contract - 6 Month(s)
No Travel Required

Skills

Desktop
Network Technician
MS Entra ID
Azure ID
wired/wireless troubleshooting
DNS
Deskpro ticketing
Ruckus
Brocade
MS 365
Active Directory
Network
Onboarding
Microsoft Azure
Microsoft Office
Microsoft Operating Systems
Microsoft Windows Server
Group Policy
Help Desk
Inventory
Issue Tracking
Management
Communication
Patch Management
Performance Tuning
RTR
Scripting
Computer Networking
Documentation
Dragon NaturallySpeaking
Microsoft
Provisioning
Server Administration
Wireless Communication
Wireless Networking

Job Details

Job ID: SC-8747

Hybrid/Local Desktop/Network Technician with MS Entra/Azure ID, wired/wireless troubleshooting, DNS, Deskpro ticketing, RuckBrocade, MS 365 and Active Directory experience

Location: Columbia, SC (DJJ)
Duration: 6 Months
Driving required, around sites mostly within Columbia with occasional travel to other countries. Valid Driver s License will be required.

REQUIRED SKILLS:
5 Years of experience with Microsoft Entra ID and general Microsoft administration
5 years of experience with Windows Server environments
10 years of experience in troubleshooting skills in networking (wired/wireless)
5+ years experience responding to help desk requests via ticketing system
Ability to work independently and collaboratively in a team setting
Excellent communication and documentation skills

Preferred skills:
Experience with Deskpro ticketing system
Experience with Active Directory, DNS, and Group Policy
Experience with RuckBrocade network switches

REQUIRED EDUCATION:
Bachelor s Degree. May sub for equivalent experience.

DAILY DUTIES / RESPONSIBILITIES:
Key Duties
Help Desk & Ticket Management
o Respond to and resolve help desk tickets related to:
Respond to Wired and wireless network issues
Network account onboarding and offboarding via custom scripts
Infrastructure-related incidents

On-Call Support Rotation
o Level 1 Support: On-call every 3 weeks for critical site support (Network outages)
o Level 2 Support: On-call every 3 weeks (alternating with Level 1) for escalated issues at critical sites
Infrastructure Projects
o Assist in network rollouts, upgrades, and cleanup efforts
o Participate in planning and execution of infrastructure improvements
o Support documentation and inventory of network assets

Administrative & Technical Expertise
o Provide support for Microsoft administrative tasks, including:
Entra ID (Azure AD) management
Group policy and user provisioning
Microsoft 365 administration

Assist with server administration tasks, including:
Basic Windows Server maintenance
Monitoring and performance tuning
Patch management and updates

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.