Field Technical Representative

Job Description

ECS is seeking a Field Technical Representative to work in our Suffolk, VA office.

ECS is seeking an experienced Field Technical Representative to work in a hybrid remote/on-site capacity in Suffolk, VA in support of various U.S. Government Mission Partner Enclaves within the DoD Community, each with a unique set of data and applications.

The Field Technical Representative works closely with project and technical teams to swiftly develop and implement solutions in an agile environment, deploy [primarily Azure-based] cloud capabilities, and support operational end users. The Field Technical Representative will also aid in designing, deploying, and maintaining Mission Partner Enclaves' associated virtual infrastructure.

The ideal candidate has advanced technical acumen, strong problem-solving skills, and hands-on experience with cloud networking, platform automation, and infrastructure development supporting these technologies.

This is a demanding, high-energy position that requires innovative solutions to network, hardware, and software challenges. The selected candidate will join a multidisciplinary team that promotes customer service, and excellence in communication, innovation, collaboration, and teamwork.

Duties include, but are not limited to:

• Integrate with a team of technical experts in a highly agile environment to design and build best-in-class Azure cloud solutions and new customer capabilities.
• Implement and maintain Azure cloud solutions that support highly-available, scalable, secure applications.
• Collaborate with stakeholders and technical experts to solicit technical requirements and execute timely, seamless, and efficient product delivery.
• Support risk mitigation activities such as Assessment and Authorization (A&A), continuous monitoring, and vulnerability and configuration management.
• Conduct in-depth diagnostics and develop innovative solutions to resolve issues.
• Provide cloud engineering / administrative support to Mission Partners with network integration, testing, monitoring, server patching, connectivity issue resolution, etc.
• Other duties as assigned.

Required Skills

• U.S. Citizen.
• Bachelor's degree in Computer Science or other Science, Technology, Engineering, or Mathematics (STEM) discipline. With no degree, 4+ years of relevant work experience may be substituted.
• Active DoD Secret security clearance (or higher) with SCI eligibility.
• DoD 8140 IAT Level II / III certification (active, or within 45 calendar days of hire). Security+ or CISSP preferred.
• Microsoft and | or competing cloud technology certification (active, or within 365 calendar days of hire). Azure Administrator Associate (AZ-104) preferred.
• 3+ years of hands-on experience developing, engineering, and deploying enterprise-class IT infrastructure cloud systems and services.
• Recent hands-on experience with a wide range of cloud service providers and solutions, including experience and proficiency working with Azure cloud computing technologies across Windows and Linux endpoints .
• Proficiency with cloud networking and troubleshooting cloud networking environments (IP networking, VPNs, DNS, and load balancing).
• Advanced skills using Microsoft applications (Word, Excel, PowerPoint, Visio, SharePoint, and Teams).
• Ability to communicate clearly and effectively, with excellent verbal, written, and presentation skills.
• Ability to balance multiple, competing priorities and execute accordingly.
• Ability to work effectively both independently and as part of a team.

Desired Skills

• Active Top Secret or higher security clearance.
• Active DoD 8140 IAT Level II certification.
• Active Azure certification; AZ-304 / 305 highly desired.
• Active AWS certification (e.g., AWS Certified Solution Architect - Associate/Professional).
• Experience with Cloud networking (IP networking, VPNs, DNS, load balancing, firewalls, NAT, SSL/TLS, etc.).
• Proven experience in assessment, evaluation, and documentation of client environment, infrastructure, processes, and operations.
• Hands-on experience deploying DoD SRGs and STIGs, or CIS compliance benchmarks.
• Experience in one or more automation languages (PowerShell, BASH, Python, Ruby, Perl).
• Experience supporting a Windows 10 | 11 VDI solution for production users.
• Experience with Active Directory.
• Knowledge and experience working with DoD organizations and/or performers.

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ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.