AWS Connect CCaaS Technical Analyst

Overview

Remote
On Site
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

AWS Connect CCaaS Technical Analyst

Job Details

Hi ,

We have a job opening for the position of AWS Connect CCaaS Technical Analyst

Please find the job description below and if you are interested, kindly share your updated resume with contact details...

Job Title : AWS Connect CCaaS Technical Analyst

Location : Minneapolis,MN

Duration : Long Term

Primary responsibilities:


  • Design, develop and enhance proactive monitoring capabilities for AWS Connect CCaaS platform
    Collaborate with Developers, architects and platform owners to enforce logging and build standards to enable troubleshooting and monitoring
    Participate in application design sessions and develop end to end interaction flows using Splunk
    Troubleshoot production issues
    Work closely with vendor partners to drive operational and monitoring enhancements
    Create cloud watch dashboards as a backup to Splunk for monitoring
    Conduct knowledge sharing sessions to propagate troubleshooting playbooks to broader support team

Preferred Qualifications:


  • AWS Certified
    Application and Security logging experience
    Scripted environments experience

Thanks & Regards,

Subash US IT Consulting

w: e :

Blockedge Technologies Inc.,

HQ : 4309 Hacienda Drive, Suite 150, Pleasanton, CA 94588, USA.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.