Firmwide Resiliency Product Analyst Associate (602)

Given the critical role JPMC plays in the world economy, resiliency remains a key area of focus for the firm. The Firmwide Business Resiliency (FBR) group within the Office of the CFO is responsible for ensuring the adequacy of the Firmwide Resiliency Program in the event of disruption. Working with key business and support partners, the team is responsible for providing corporate governance, awareness, tooling, and training. We are seeking a highly motivated product analyst. The ideal candidate is stakeholder obsessed and committed to delivering a product with an amazing user experience while strongly supporting the overall Business Resiliency Uplift Program.

As a Firmwide Resiliency Product Analyst Associate within the Firmwide Business Resiliency group, you will play a key role in ensuring the adequacy of the Firmwide Resiliency Program in the event of disruption. You will work closely with key business and support partners, providing corporate governance, awareness, tooling, and training. Your role will involve collecting user requirements, performing in-depth analysis, writing Epics and Stories, and maintaining the product backlog. This role offers the opportunity to work closely with User Experience (UX) teams on the design of new features and components, and with User Acceptance Testing (UAT) teams to ensure test coverage.

Job responsibilities

• Forming strong bonds and a healthy working relationship with the scrum teams they work with
• Collecting user requirements and feedback from business partners and project leads in formal and informal settings; Juggling multiple projects at any given time, all with vigorous delivery expectations
• Performing in depth analysis for fact finding on existing behavior of the system and business processes or procedures related to the project goal
• Demonstrating ability to feel comfortable discussing functional details of workflows, and generally comfortable discussing technical information at a high level.
• Writing Epics and Stories to deliver features fulfilling the project goals; Act as Subject Matter Expert on area product owned systems
• Maintaining and prioritizing the product backlog along with Business Analysts, refining Epics and Stories in JIRA with Scrum team, and partnering with Agile lead (scrum master) on sequencing
• Working closely with User Experience (UX) teams on design of new features and components. Working with User Acceptance Testing (UAT) teams to ensure test coverage; Building relationships with 'co-supplier' stakeholders from multiple regions and products areas

Required qualifications, capabilities, and skills

• 3+ years Product analyst or analysis role
• Must have the ability easily assimilate information and learn new applications and processes.
• Experience with agile product development and software delivery lifecycle
• Agile Experience with tools such as Jira and understanding of Backlog Prioritization Techniques
• Advanced knowledge of communication and efficiency tools such as SharePoint, Confluence, MS office apps, and JIRA
• Must have a solid ability to analyze user procedures and workflows, and compare those to project requirements and goals, and to create feature enhancements or new workflows as a result of that analysis
• Effective communicator with excellent written and verbal communication skills. Capable of developing relationships positively, especially when working through challenging situations

Preferred qualifications, capabilities, and skills

• Proven track record of delivery and new product feature creation
• Familiarity with the business services and offerings associated with Chase
• Demonstrated ability to manage tight delivery timelines and calmness under pressure

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans