Overview
Skills
Job Details
Windward Consulting is at the forefront of Service-Centric IT. With strategic consulting, unparalleled technical expertise and our proven Windward Service-Centric IT RoadMap, we help our clients align the core competencies of process, organization, information and technology to run the most sensitive and mission-critical IT environments in the world.
If you are looking for an opportunity to be involved with a team of individuals who are working within one of our cutting edge clients solving complex technical challenges then we are looking for you. We are looking for people who are passionate about technology and have a "roll up their sleeves mentality." Here at Windward we offer numerous opportunities to expand your experience in various areas depending upon your aptitude and interests. Our employees are not only passionate and driven, but strive to ensure customer quality is delivered consistently and effective.
- ServiceNow Mainline Certifications in Discovery, Service Mapping
- ServiceNow Micro-certifications in CMDB.
- Expertise in at least three full lifecycle ServiceNow implementations
- 3+ years of experience with ServiceNow with a strong focus on the CMDB, Discovery, Service Mapping, Enterprise Architecture (formerly APM) and integrations
- Deep expertise in Common Service Data Model (CSDM) 4.0 and consulting on implementation with large enterprises.
- Deep experience modeling network, storage and compute infrastructure in ServiceNow CMDB.
- Understanding of application and infrastructure architectures as they apply to CMDB population, including cloud, networking, compute platforms, containers, and application services.
- 5+ years of experience developing and implementing ITSM/ITIL® and CMDB processes and solutions
- 8+ years of professional services/consulting experience
- 3+ years of experience documenting tool requirements from To-Be processes and assisting the IT organization in comparing various Vendor’s tool products
- Demonstrable experience with ServiceNow JavaScript and glide queries
- Excellent interpersonal skills combined with practice establishing and maintaining credibility as a ServiceNow expert
- Active Secret Security Clearance (or higher)
- ServiceNow Certified System Administrator Certification (CSA)
- Web Development experience a significant plus
- Javascripting experience
- ITIL®v3 Expert designation
Qualifications:
- Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field; or equivalent experience/ combination of education and experience.
Work Location:
- Springfield, VA or Tampa, FL
Travel Required:
- None
Windward strives to attract and retain the best individuals and provide an environment where they can all grow professionally and build a rewarding career. We continually strive to create an environment that balances work life and offers benefits that will enhance the compensation package. We offer Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D, Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match and work/life balance.
Windward is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.