Senior Manager of Artificial Intelligence (AI)

Senior Manager of Artificial Intelligence (AI)

Are you an AI leader who is mission-driven to innovate higher education on a global level? Are you a product leader passionate about coaching future-ready product managers? Do you excel at systems thinking to solve challenges? Then keep reading below for this Senior Manager of Artificial Intelligence (AI) opportunity!

EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.

Want to know more about working at EdPlus? Click here!

We're seeking a Senior Manager of Artificial Intelligence to lead a team of AI product managers and subject matter experts to build and scale transformative, human-centered AI solutions for students, faculty, and staff. Every day you will make a difference in the lives of others by being responsible for the overall strategy, execution, coaching, and operational excellence of our AI product portfolio while developing the next generation of AI-savvy product managers.

You'll serve as the bridge between cutting-edge AI research and practical, scalable educational products by working closely with engineering, UX, and executive leadership to build experiences that serve hundreds of thousands of users across the globe.

Essential Duties:

Drive Product and AI Strategy

Lead the end-to-end product strategy for EdPlus's AI portfolio, aligning vision with measurable outcomes.

Build a roadmap of AI tools (e.g., scenario-based agents, GPTs, agentic chatbots) that personalize enrollment, learning while improving student success.

Challenge legacy systems and propose ethical, scalable AI solutions that anticipate needs before they're voiced.

Ensure products adhere to responsible AI development principles: transparency, fairness, accuracy, and accountability.

Track AI industry trends and ensure products remain future-focused and technically feasible.

Develop and Lead a High-Performing Team

Mentor and coach AI product managers to grow their technical depth, strategic thinking, and user-centered mindset.

Cultivate a culture of curiosity, experimentation, and responsible risk-taking.

Build cross-functional partnerships with engineering, UX, and data science teams to deliver exceptional outcomes.

Collaboration and Stakeholder Engagement

Translate complex AI concepts into accessible narratives for stakeholders and university leadership.

Communicate product performance and progress with clarity and confidence to internal and external partners.

Foster university-wide collaboration to scale impactful AI initiatives and expand adoption.

Operational Leadership

Define and track key product metrics, driving data-informed decision-making and rapid iteration.

Review and guide product team deliverables to ensure alignment with strategic goals and KPIs.

Optimize resource allocation and ensure the team is focused on high-impact, mission-aligned work.

Internal Enablement and AI Upskilling

Lead internal AI upskilling initiatives to empower EdPlus staff with essential AI fluency, tools, and mindsets needed for the evolving landscape.

Design and manage internal AI projects that streamline operations, enhance productivity, and model best practices in ethical AI use.

Partner with functional leaders across departments to identify high-impact opportunities for AI integration in internal workflows.

Champion a culture of continuous learning, ensuring AI readiness is embedded across the organization.

Assume or coordinate other duties or projects as assigned or directed.

NOTE: This is not a fully remote position. Must be able to reliably commute to Scottsdale AZ.

Who You Are:

A technologist who understands LLMs, prompt engineering, model tuning, and the real-world tradeoffs of AI deployment.

A product leader who brings structure, clarity, and vision to ambiguous challenges.

A coach who inspires and develops future-ready product managers in a fast-paced, ever-changing environment.

A systems thinker who can zoom out to spot patterns and zoom in to make informed decisions at the feature level.

A mission-driven innovator who believes AI can make education more inclusive, accessible, and effective.

Minimum Qualifications:

Bachelor's degree and seven (7) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications:

Evidence of an advanced degree in AI, Product Management, Human-Systems Engineering, or related field.

Demonstrated success in developing and launching AI-powered digital products.

Evidence of a deep understanding of and experience with evaluating generative AI, LLMs, NLP, and responsible AI principles.

Demonstrated experience leading cross-functional agile teams and complex product portfolios.

Evidence of strong communication skills with experience presenting to C-level executives and external stakeholders.

Demonstrated experience with both agile and waterfall frameworks.

Demonstrated experience scaling AI solutions in education or similarly complex, regulated industries.

Proven track record of building teams and cultures rooted in experimentation, inclusion, and impact.

Experience conducting or translating UX research into product decisions.

NOTE: Please answer the following question in your cover letter:

Have you directly led the development of an AI-enabled product?

How many product managers have you directly managed at one time?

Have you worked in a highly cross-functional environment?

Salary & Benefits:

$100,000 - $110,000 per year; DOE

ASU offers a total compensation package that includes valuable employee benefits. Click here to explore options.

Healthcare

Financial Security

Retirement

Family Resources

Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)

Discounts

Department Statement:

EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.

EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of inclusion. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.

Working Environment:

Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.

EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is NOT a fully remote position.)

Applicant must be eligible to work in the United States. EdPlus at ASU will not be a sponsor for this position.

Apply before midnight Arizona time: June 10, 2025