Veeva Vault SME

Job Summary
NTT DATA's Client is looking for a Veeva Vault SME with 10+ Years of experience in Implementation, Support and upgrade. Veeva Vault SME will be responsible for providing deep functional and technical expertise for Veeva Vault applications, acting as a liaison between business stakeholders and technical teams. This role will gather, analyze, and document business requirements, lead system configuration, and support ongoing operations to drive business value and ensure compliance in a regulated environment.

Key responsibilities

• Expert guidance and support: Act as the primary technical and functional expert for assigned Veeva Vault modules, including Clinical, Quality, Regulatory, eTMF, Data Migration and/or Commercial applications. Provide advanced support, training, and troubleshooting for end-users.
• System configuration and administration: Perform system administration tasks such as user management, security settings, defining workflows, Integrations, and building reports and dashboards. Translate business requirements into technical solutions by configuring and implementing Vault applications.
• Requirements gathering: Partner with business users to gather, analyze, and document business requirements for new features, enhancements, and processes within Veeva Vault.
• System implementation and migration: Lead or participate in Veeva Vault implementation projects and manage data and document migration from legacy systems using tools like Vault Loader.
• Regulatory compliance: Ensure the Veeva Vault system and associated business processes adhere to all relevant regulatory standards and GxP guidelines. Experience in computer system validation (CSV) is often required.
• Integration management: Provide technical guidance and support for Veeva system integrations with other enterprise systems using APIs, SDKs, or web services.
• Quality assurance and testing: Write and execute test scripts to ensure all configurations meet business requirements and are error-free.
• Performance monitoring: Analyze performance issues and user feedback to identify areas for system improvement and optimization.
• Stakeholder management: Communicate technical concepts effectively to both business and technical audiences. Manage relationships with cross-functional teams, including IT, Quality Assurance, and Regulatory Affairs.
• Reporting and analysis: Develop and optimize Veeva Vault queries (VQL) and reports to support data analysis and business intelligence.

• Education: Bachelor's degree in Computer Science, Information Systems, or a related field.

• 3-5+ years of experience working with Veeva Vault solutions, with hands-on experience in administration, configuration, and support.
• Experience with specific Veeva modules such as Vault RIM, Quality, Clinical (eTMF, CTMS), or Commercial (PromoMats) is required.
• Technical expertise:
• Deep knowledge of the Veeva Vault platform, including object models, document types, lifecycles, and workflows.
• Experience with Vault API, Vault Query Language (VQL), and data migration tools like Vault Loader.
• Regulatory knowledge: Strong understanding of GxP, compliance requirements, and validation in a regulated industry, preferably life sciences.
• Certifications: Veeva Vault Administrator certification is highly preferred; specific module certifications (e.g., Veeva Certified PromoMats Admin) may also be an asset.

• Excellent communication, interpersonal, and problem-solving skills.
• Strong analytical skills with a focus on attention to detail.
• Proven ability to work independently and collaboratively in a fast-paced, team-oriented environment.
• Preferred qualifications
• Experience with cross-vault integrations or integrations with external systems.
• Experience in a consulting environment or with multiple Veeva implementations.
• Experience with other life sciences applications or enterprise content management systems.
• Familiarity with Agile project management methodologies

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is $55 to $65. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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