Overview
Remote
$80,000 - $100,000
Full Time
No Travel Required
Skills
Messaging
DNS
Job Details
- Ability and willingness to work in a 24*7*365 environment
- Excellent communication skills
- Ability to lead when required and provide guidance on project engagements
- Enterprise Exchange system engineering experience (Exchange 2019 / Exchange Online)
- Excellent troubleshooting and problem-solving skills
- Scripting experience: Powershell, Python, RESTful API
- Experience using a helpdesk or IT incident management software (Service Now)
- Excellent knowledge of DNS, Active Directory, Azure Active Directory
- Customer focused on timely issue resolution in a team oriented environment
- Ability to work both independently and as part of a team
- Strong critical thinking / problem-solving, and the ability to debug complex-cross systems problems, and document root cause including remediation.
- Experience in change and incident management
- Experience with testing and deployment of automation tools
- General knowledge of software development practices
- Understanding of IP networking and network architecture
- Experience in Microsoft Active Directory DNS and Sites and Services
- Experience managing cloud based DNS: Cloudflare and Route 53
- Scripting and automation based on Cloudflare API
- Knowledge of HTTP, TLS, and CDN standards and technology
- Working knowledge of Microsoft 365 suite of products and links to Exchange Online
- Working knowledge of MDM solutions (Intune)