Overview
On Site
Full Time
Skills
IBM WebSphere MQ
Software Development
FOCUS
Maintenance Management
Procurement
Inventory
Analytical Skill
Communication
Requirements Elicitation
Technical Support
Multitasking
Project Coordination
Writing
Computer Hardware
Management
Workflow
Problem Solving
Conflict Resolution
Help Desk
PMO
Information Technology
Computer Science
Network Engineering
Systems Engineering
Inventory Management
Crystal Reports
Microsoft Office
Microsoft Exchange
C++
HTML
Adobe Dreamweaver
Adobe Photoshop
Cascading Style Sheets
Java
Scripting
C#
SEQUEL
Adobe Fireworks
Adobe AIR
Logistics
Program Management
Training
Technical Writing
Business Intelligence
Job Details
Customs and Border Protection's Unmanned Aircraft System (CBP UAS) Program Office currently uses a customized software program, known as Customs Automated Inventory and Maintenance Tracking System (CAMITS), to track maintenance related information for vessels and the MQ-9 Unmanned Aircraft System (UAS). This position is specifically focused on updates of the core software to meet specific mission needs of the UAS Program Office. This position will work closely with the primary CAMITS software programming team whose focus is maintenance and management of the core CAMITS CBP marine vessel maintenance tracking programs. This position will work closely with the UAS Program Office to provide recommended updates to the CAMITS software to meet maintenance management needs of the UAS Program Office. Work will be conducted on site at the CBP National Marine Center in St. Augustine, FL.
Role and Responsibilities*
This position performs programmer and user support for UAS automated inventory, maintenance, and procurement data systems
Perform programming to troubleshoot and maintain system functionality
Integrate new functionality into existing applications
Create and publish technical diagrams to support coding efforts
Confirm program operation by conducting tests; modifying program sequence and/or codes
Knowledge of the Customs Automated Material and Inventory Tracking System (CAMITS) is desired
This position requires strong problem-solving, analytical, and communication skills
Provide technical assistance, support, and advice to clients and other users
Through requirement elicitation, the position requires the ability to interpret problems and provide technical support for various hardware, software, and systems
Multi-tasking and prioritization skills are necessary to accomplish project support and to respond to inquiries from the client organizations' computer users
Running automatic diagnostics programs to resolve problems and finding a solution. Installing, modifying, cleaning, and repairing computer hardware and software on regular intervals are required to maintain system efficiency
Writing training manuals and training computer users in how to use new computer hardware and software; overseeing the daily performance of the client's computer systems and evaluating how useful software programs are; assistance with software applications is provided to improve the workflow process and increase efficiency
Recommendations are made to decrease organizational waste and eliminate cost inefficiencies
Respond to telephone calls and e-mail messages from client organizations looking for help with computer problems; in responding to these inquiries, careful attention and listening skills are necessary, as well, asking questions to diagnose the nature of the problem, and then patiently walking the user through the problem-solving steps
The qualified personnel will be assisting, as the help desk expert, the CBP AMO UAS PMO/NASOCs in the utilization of CAMITS
Qualifications and Education Requirements*
Bachelor's degree in Information Technology, Computer Science, Network Engineering, or Systems Engineering plus 3 years of relevant experience or Associates degree in one of the above fields plus 5 years of relevant experience
Relevant experience is defined as coding, maintaining, and operating material tracking/inventory management systems and aircraft operation systems
Proficient with Crystal Reports, Microsoft Office Suites, Microsoft Exchange, C++, HTML, Dreamweaver, Photoshop, CSS, Java Scripts, C#, Sequel, and Fireworks
Must be able to comprehend CBP air operations concepts as they relate to the logistics,
maintenance, and program management of the CBP AMO UAS program
Must be able to develop and maintain all training, technical documentation, and lesson structures for agency's active software applications
Must be able to support upgrades, development, and implementation of new functionality to the system as NMC needs evolve
Additional Notes
#LI-BG1
Role and Responsibilities*
This position performs programmer and user support for UAS automated inventory, maintenance, and procurement data systems
Perform programming to troubleshoot and maintain system functionality
Integrate new functionality into existing applications
Create and publish technical diagrams to support coding efforts
Confirm program operation by conducting tests; modifying program sequence and/or codes
Knowledge of the Customs Automated Material and Inventory Tracking System (CAMITS) is desired
This position requires strong problem-solving, analytical, and communication skills
Provide technical assistance, support, and advice to clients and other users
Through requirement elicitation, the position requires the ability to interpret problems and provide technical support for various hardware, software, and systems
Multi-tasking and prioritization skills are necessary to accomplish project support and to respond to inquiries from the client organizations' computer users
Running automatic diagnostics programs to resolve problems and finding a solution. Installing, modifying, cleaning, and repairing computer hardware and software on regular intervals are required to maintain system efficiency
Writing training manuals and training computer users in how to use new computer hardware and software; overseeing the daily performance of the client's computer systems and evaluating how useful software programs are; assistance with software applications is provided to improve the workflow process and increase efficiency
Recommendations are made to decrease organizational waste and eliminate cost inefficiencies
Respond to telephone calls and e-mail messages from client organizations looking for help with computer problems; in responding to these inquiries, careful attention and listening skills are necessary, as well, asking questions to diagnose the nature of the problem, and then patiently walking the user through the problem-solving steps
The qualified personnel will be assisting, as the help desk expert, the CBP AMO UAS PMO/NASOCs in the utilization of CAMITS
Qualifications and Education Requirements*
Bachelor's degree in Information Technology, Computer Science, Network Engineering, or Systems Engineering plus 3 years of relevant experience or Associates degree in one of the above fields plus 5 years of relevant experience
Relevant experience is defined as coding, maintaining, and operating material tracking/inventory management systems and aircraft operation systems
Proficient with Crystal Reports, Microsoft Office Suites, Microsoft Exchange, C++, HTML, Dreamweaver, Photoshop, CSS, Java Scripts, C#, Sequel, and Fireworks
Must be able to comprehend CBP air operations concepts as they relate to the logistics,
maintenance, and program management of the CBP AMO UAS program
Must be able to develop and maintain all training, technical documentation, and lesson structures for agency's active software applications
Must be able to support upgrades, development, and implementation of new functionality to the system as NMC needs evolve
Additional Notes
- Highly Preferred: Active U.S. Customs and Border Protection (CBP) BI
#LI-BG1
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.