Application Support Engineer (Java/Python/Gen AI)

Overview

On Site
Full Time
Part Time
Accepts corp to corp applications
Contract - W2
Contract - Independent

Skills

Analytical Skill
Production Support
Root Cause Analysis
Critical Thinking
Reliability Engineering
Scripting
Collaboration
Application Support
Problem Solving
Conflict Resolution
Java
Python
Generative Artificial Intelligence (AI)
Communication
Leadership
Management
FOCUS
Continuous Improvement

Job Details

Job Description:

We are seeking a highly skilled Application Support Engineer with strong analytical and problem-solving abilities. The ideal candidate will be responsible for troubleshooting, providing critical production support, and driving resolution of complex technical issues. This role requires expertise in both technical coding and logical analysis, along with the ability to lead incident/issue calls effectively.

Key Responsibilities:

  • Provide end-to-end application support, including root cause analysis, troubleshooting, and resolution of production issues.

  • Lead and coordinate issue calls with cross-functional teams to ensure timely resolution.

  • Apply critical thinking and logical analysis to identify patterns, resolve recurring problems, and improve system reliability.

  • Develop and maintain tools/scripts using Java and Python to support automation and enhance application performance.

  • Leverage Generative AI (GenAI) solutions to optimize support processes and implement intelligent monitoring.

  • Collaborate with stakeholders to implement fixes, enhancements, and preventive measures.


Qualifications & Skills:

  • Proven experience in application support and problem-solving in fast-paced environments.

  • Strong coding experience in Java and Python.

  • Hands-on exposure to Generative AI (GenAI) tools/technologies.

  • Excellent communication and leadership skills for managing incident calls.

  • Ability to work independently with a strong focus on continuous improvement.


Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Purple Drive Technologies LLC