Technical Specialist

Overview

On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

ServiceNow

Job Details

No of Req. : 01

Position Title : Technical Specialist

Location : Raleigh NC

Work Arrangement : Onsite

Project Start : 09/22/2025 or TBD by client

Project Duration : 12 Months with possible extension

Salary/Rate : Open to W-2, 1099, or C2C; prefer full-time opportunities.

Interview Type : Either Webcam Interview or In Person

Client : Direct

Background : Required

References : 2 References

Required Skills:

Required Skills:
Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Required 3 Years
Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain organization. Required 3 Years
Ability to integrate knowledge and skills from a range of technologies to address work assignments and problems of moderate to high complexity. Required 3 Years
Advanced knowledge of appropriate security measures of the organization. Required 3 Years
Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients. Required 3 Years
Ability to analyze and assess client needs to develop effective and appropriate solutions. Required 3 Years
Knowledge and skills from a range of technologies to address work assignments. Required 3 Years
Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction. Required 3 Years
Ability to document solutions that solve client problems and clearly presents these solutions. Required 3 Years
Analysis of technical and user documentation for technical assistance and support. Required 3 Years
Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters. Required 3 Years
Demonstrates a customer orientation and effectively communicates verbally and in writing. Required 3 Years
Provides excellent customer service to individual clients and to other team members. Required 3 Years
Demonstrates strong analytical and problem-solving skills w/ ability to diagnose and resolve highly visible production incidents methodically. Required 3 Years
Demonstrates initiative in solving problems associated with projects and daily work. Required 3 Years
Demonstrates a range of technical understanding to independently resolve routine and non-routine issues on software and/or hardware. Required 3 Years
Ability to identify trends and makes suggestions for technical modifications to solve future problems. Required 3 Years
Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 3 Years

Required / Desired

Amount

of Experience

Required Skills:

  • Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Required 3 Years Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain organization. Required 3 Years
    Ability to integrate knowledge and skills from a range of technologies to address work assignments and problems of moderate to high complexity. Required 3 Years
    Advanced knowledge of appropriate security measures of the organization. Required 3 Years
     Ability to proactively establish a positive relationship by demonstrating a sense of urgency in interactions with clients. Required 3 Years
    Ability to analyze and assess client needs to develop effective and appropriate solutions. Required 3 Years
    Knowledge and skills from a range of technologies to address work assignments. Required 3 Years
    Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction. Required 3 Years
    Ability to document solutions that solve client problems and clearly presents these solutions. Required 3 Years
     Analysis of technical and user documentation for technical assistance and support. Required 3 Years
    Ability to work independently on tasks, develops own work, schedule and monitors progress against defined parameters. Required 3 Years
    Demonstrates a customer orientation and effectively communicates verbally and in writing. Required 3 Years
    Provides excellent customer service to individual clients and to other team members. Required 3 Years
    Demonstrates strong analytical and problem-solving skills w/ ability to diagnose and resolve highly visible production incidents methodically. Required 3 Years
    Demonstrates initiative in solving problems associated with projects and daily work. Required 3 Years
    Demonstrates a range of technical understanding to independently resolve routine and non-routine issues on software and/or hardware. Required 3 Years
    Ability to identify trends and makes suggestions for technical modifications to solve future problems. Required 3 Years
     Demonstrates knowledge and a working experience with ServiceNow call tracking system. Required 3 Years
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