Overview
Hybrid
Depends on Experience
Contract - Independent
Contract - W2
Skills
UCCX
CUCM
CUC
Job Details
Hi,
Please find the role below and let us know your interest.
Role: Senior Systems Engineer
Location: Lansing, MI (Onsite with Hybrid)
Need Only Local to MI
Relocation to Houston, Texas is must from day 1 onwards
Experience: 10+ years
Duration: 12+ Months Contract
JOB DESCRIPTION:
- DTMB Network Services is seeking a Senior System Engineer resource to provide design, engineering, technical, implementation support, process design and service design package documentation for the Cisco Unified Contact Center Express (UCCX). There are enhanced call routing & call center agent/supervisor functional requirements that require a skilled technical engineering resource. This resource will provide Level 2 and 3 technical support, training and knowledge transfer to the Telephony Services staff. In addition, this resource will provide engineering and technical support for the Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC).
Required Technology Skill Set:
- Cisco Unified Contact Center Express (UCCX): 5+ years
- Cisco Unified Communications Manager (CUCM): 5+ years
- Cisco Unity Connection (CUC): 5+ years
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.