Technical Project Manager with Govt experience

Qualifications

The consultant must provide personnel with the skills and experience to successfully complete an IT feasibility study of this scope and complexity. Client will not dictate the number of staff required, but the project team should demonstrate expertise in:

IT Feasibility Study Development

Proven experience conducting feasibility studies aligned with Client standards, including cost-benefit analysis and structured alternatives evaluation.

Public Sector and Retirement Systems Expertise

Familiarity with state agency operations, preferably within public retirement systems.

Business Process and Technical Analysis

Ability to assess both business and technical needs, particularly those related to customer experience, secure web portals, user authentication, and high-volume data submissions.

Stakeholder Engagement and Data Interpretation

Experience synthesizing qualitative input from diverse user groups (public employees, retirees, public employers, Client Team Members), including analysis of focus group and interview data.

Financial Modeling and Cost Estimation

Competency in applying standard techniques for estimating development and operational costs and performing cost-benefit analysis (CBA).

Project Management and Communication

Strong organizational and communication skills, including clear documentation, timely reporting, and collaborative engagement with agency stakeholders.

The consultant will identify key personnel in the proposal or planning phase and ensure continuity of staffing throughout the engagement.

Tasks and Responsibilities

The consultant shall be responsible for conducting and delivering a comprehensive feasibility study that meets the standards set by the Client. This includes fulfilling the following tasks:

1.Complete Project Planning

Collaborate with Client to define the project schedule, including support needed from Client team Members, and highlighting key milestones

Develop a Deliverable Expectations Document in collaboration with Client to clearly define and mutually agree upon the content, format, and acceptance criteria of all key deliverables. This document will guide quality and scope.

2. Communicate regularly

Provide regular status updates, attend project meetings, and promptly communicate risks or issues to the Client Project Manager.

3. Complete Needs Assessment

The consultant will conduct a comprehensive needs assessment to define high-level business and technical requirements for replacing Client's legacy customer and employer portal functionality. This analysis will be completed first, to anchor all subsequent analysis, and will be an Appendix to the Feasibility Study.

Stakeholder Input:

DRS will provide existing survey and focus group data from customers, employers, and internal users. The consultant will analyze this data to identify key user needs, pain points, and priorities related to the current system.

Validation Activities:

The consultant may conduct follow-up interviews or validation sessions to clarify findings or address gaps in the available data.

Internal Team and Technical Requirements:

The consultant will document Client team member needs and collaborate closely with the Client technical team to define high-level technical requirements. This will include identifying essential functionality that must be retained or improved in any future solution.

Deliverable: A Needs Assessment Summary Report, documenting findings and requirements, will be included as an appendix to the final feasibility study.

Description:

• Tasks, deliverables, and milestones
• Mutually agreed document detailing deliverable scope, content, and acceptance criteria
• Synthesis of Client focus group data and consultant analysis; key business and technical needs and system gaps
• Complete draft covering all feasibility study components per Client standards
• Incorporates agency feedback, final recommendations, and executive summary