Overview
On Site
USD 33.00 - 35.00 per hour
Contract - Independent
Contract - W2
Skills
Remote Support
Laptop
Computer Hardware
Printers
Management
Service Level
Collaboration
Network
Procurement
IT Infrastructure
Technical Support
Microsoft Windows
Active Directory
OS X
Hardware Troubleshooting
Computer Networking
Wireless Communication
Android
Problem Solving
Conflict Resolution
Customer Service
FOCUS
Multitasking
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
Are you passionate about technology and supporting educators? Our client, an education organization, is seeking a Desktop Support Technician to join their team. In this role, you will play a vital part in empowering teachers and school staff by ensuring their technology operates seamlessly. You'll be responsible for onsite and remote troubleshooting, system preparation, deployment, and ongoing maintenance.
This is a contract role and is onsite in Oakland, CA 5 days a week.
Key Responsibilities:
Requirements
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Are you passionate about technology and supporting educators? Our client, an education organization, is seeking a Desktop Support Technician to join their team. In this role, you will play a vital part in empowering teachers and school staff by ensuring their technology operates seamlessly. You'll be responsible for onsite and remote troubleshooting, system preparation, deployment, and ongoing maintenance.
This is a contract role and is onsite in Oakland, CA 5 days a week.
Key Responsibilities:
- Diagnose and resolve technology issues for school and regional staff through on-site and remote support.
- Prepare and deploy staff and student systems, including laptops and peripherals.
- Troubleshoot hardware and software issues (e.g., Chromebooks, projectors, printers, interactive tools).
- Manage priorities effectively to meet Service Level Agreements (SLAs).
- Collaborate with network administrators and procurement teams to sustain and improve technology infrastructure.
- Provide exceptional customer service and support to educators and regional staff.
Requirements
- Education:Bachelor's degree or equivalent professional experience.
- Experience:1-2 years in IT support (experience in education settings is a plus).
- Technical Skills:Knowledge of Microsoft Windows, Office, Active Directory, MacOS, and hardware troubleshooting. Familiarity with networking and wireless operations is highly desired.
- Proficiency in supporting Android devices, Apple products, and Chromebook systems.
- Competencies:Strong problem-solving ability, customer-service focus, and multitasking skills.
- Physical Requirements:Ability to lift up to 30 pounds, work on-site, and travel between school locations as needed.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.