Overview
Skills
Job Details
Develop training programs, including web-based and instructor led courses, job-aids, videos, etc
Minimum 5 years of experience conducting classes regarding standard operating procedures of various software solutions, IT security, IT system installation, software programming, system maintenance, and repair of software, operational support best practices, and equipment.
Experience with web based learning management systems and e-Learning authoring tools. Expert knowledge of MS Office Suite 2010 (Word, Excel, PowerPoint, Outlook).
A high degree of aptitude and flexibility to deliver training on a myriad of software products. Experience in delivering technical training in cloud-based technology is a plus.
Experience as a training instructor or in a related field
Experience in training methods and technologies
Experience in curriculum development and instructional design
Bachelor's degree in Education or related field
Experience with instructional design and training materials of Information Technology applications or systems
Strong presentation and facilitation skills
Excellent written communication abilities