Salesforce Lead

Salesforce Lead

Chicago IL Onsite
Fulltime

Key Responsibilities and skills:

Must needed skills

Understanding Business Needs:

Collaborate with stakeholders to understand specific sales targets, business requirements, and challenges.

Sales Cloud Configuration and Customization:

Configure and customize Sales Cloud to align with the organization's sales processes and workflows.

Implementation and Integration:

Lead the implementation of Sales Cloud features and integrate Sales Cloud with other Salesforce products or systems.

Data Management:

Maintain data quality, including deduplication and validation rules, to ensure accurate reporting and insights.

User Training and Support:

Provide training and support to sales teams and end-users to ensure effective use of Sales Cloud.

Troubleshooting and Issue Resolution:

Identify and resolve issues within the Sales Cloud environment.

Reporting and Analytics:

Create reports and dashboards to track key sales metrics and business information.

Communication and Collaboration:

Communicate effectively with both technical and non-technical audiences, including sales teams, management, and other stakeholders.

Salesforce Best Practices:

Possess a strong understanding of Salesforce best practices and industry trends.

Technical Skills:

Proficiency in Sales Cloud features, Salesforce administration, and related technologies.

Preferred skills

Soft Skills:

Strong communication, interpersonal, and problem-solving skills.

Adaptability:

Ability to adapt to the dynamic nature of the Salesforce ecosystem and new technologies.

Problem-Solving:

Identify and mitigate potential risks and challenges related to Sales Cloud implementation and usage.

Integrations:

Experience integrating Salesforce with other systems (marketing automation, ERP, e-commerce, etc.)