Overview
Full Time
Contract - W2
100% Travel
Skills
Performance Management
Project Management
CA Workload Automation AE
BMC Control-M
Application Support
Spring Framework
Oracle WebLogic
Preventive Maintenance
SLA
Reporting
Disaster Recovery
Testing
Production Support
Java
J2EE
Data Link Layer
Network Layer
Database
PL/SQL
Writing
Git
Management
Incident Management
Analytical Skill
Problem Solving
Conflict Resolution
Dynatrace
Amazon Web Services
Google Cloud
Google Cloud Platform
ServiceNow
AppDynamics
Python
Unix
Linux
Scripting
DevOps
Terraform
Ansible
Jenkins
Job Details
Role: Production/ Application Support (L3)
24/7 rotational shift (Shift 1 (8 AM 5 PM), Shift 2 (4 PM 1 AM), Shift 3 (12 AM 9 AM))
Location: Plano TX- onsite 5 days working from office mandatory
Mandatory skills:
Autosys
Control m
Linux
Responsibilities:
- Level 2 application support for JAVA, J2EE, Spring Boot, WebLogic, Open Shift Container
- Monitor production jobs and environment, on-call rotation
- Incident triage, assignment & resolution
- Support configurations for programs, enhance existing programs and/or integrate packaged vendor solutions with existing systems.
- Documents, tests (unit and integration), implements and provides on-going support for the applications.
- Application monitoring and preventive maintenance
- Weekly status and SLA reporting
- Analyze, troubleshoot and resolve complex production application defects
- Perform minor application upgrades / enhancements
- Support infrastructure maintenance / validation
- Support disaster recovery testing / validation
Technical Skills:
- Experience in production support role on applications based on Java/J2EE
- Should have experience in L2/L3 support role
- Working knowledge in database (PL/SQL, Query writing)
- Experience in GIT for source code management
- Experience in operations & ticket resolution (incident management)
- Experience in in Technical concepts, Analytical and Problem-solving skills
- Should have experience on tools such as Dynatrace, DataDog, Bigpanda, AWS, Google Cloud Platform, ServiceNow, AppDynamics
- Basic skills in Python programming
- Should have good understanding of Unix / Linux scripting languages
- Basic Understanding and working of DevOps tools like Terraform, Ansible, Jenkins.
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